The Latest News
Bojangles Set to Deploy Voice AI in Hundreds of Drive-Thrus
Following a pilot with Hi Auto, the chain signed an agreement to roll out the AI drive-thru tech in hundreds of its 800 locations.
Virtual Dining Concepts Launches Linked Eats
Virtual Dining Concepts spins out its software into its own company.
Industry Consolidation in the Global Food Delivery Space
The global restaurant delivery industry is poised for significant consolidation. As the sector matures, major players like Uber Eats, DoorDash, and Meituan are looking to strengthen their positions through strategic acquisitions and partnerships.
Juicer Launches Free Menu Price Comparison Tech for Restaurant Industry
Juicer wants to help restaurants compare competitor prices on third party marketplaces easily —and for free.
FOD Interview: Kitchen United CEO Montagano Departs for Dog Haus
Kitchen United’s long-time CEO, Michael Montagano, is stepping down from the ghost kitchen pioneer and is taking the reins at Dog Haus.
Grubhub Brings Amazon’s ‘Just Walk Out’ Tech to Campus Partners
Students can save time by skipping the check out line, as items are automatically charged through their synced campus payment method in the Grubhub app.
DoorDash Developing AI-Powered Voice Ordering for Restaurants
DoorDash is developing an AI-powered system to help restaurants take orders over the phone without using any dedicated merchant manpower.
Evergreens Selects Bikky for Data Analytics, Marketing
Evergreens has selected Bikky as its customer data and analytics partner.
Restaurant Delivery in Europe: Navigating the Culinary Frontier
Kicking off the first FOD International, Peter Backman of theDelivery.World examines the key differences between meal delivery in Europe versus in North America.
Toronto Surplus Food Delivery App Feeds Thousands
Knowing first-hand what it’s like to be food insecure, Tony Colley launched B12Give, a delivery system that diverts food waste and has fed over 25,000.
ItsaCheckmate Founder: In Turbulent Times, ‘We’re the plane that has landed’
ItsaCheckmate founder and CEO Vishal Agarwal wants the industry to see the success stories beyond the layoffs and acquisitions garnering recent headlines.
Marqii, MarketMan Partner on BOH Simplification
Managed review provider Marqii announced a new partnership with MarketMan’s restaurant management system.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Moody’s Downgrades Grubhub
Moody’s downgraded its outlook for Grubhub while maintaining a stable outlook for the third-largest U.S. restaurant delivery provider.
Research
Third-Party Sales up Slightly, Market Share Shifting
New data shows that COVID-19 is potentially “even-ing the playing field” for third-party delivery. That’s according to Sense360, the data and analytics firm that measures foot traffic, proprietary survey data and gleans insights from the payment data of 5 million...
The Deliverers
Inspire Brands Buys Delivery Tech Platform Vromo
The move is part of Inspire Brands’ strategic plan to make delivery channels more profitable. Vromo serves as a management software, helping brands operate delivery at scale while providing the end customer with branded delivery tracking.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Restaurants Look to High-Tech Solutions for Health Safety
PathSpot’s HandScanner detects everyday and potentially infectious contaminants that spread through common illnesses.