The Latest News
Avride is the Latest Tech Startup to Launch Food Delivery Robots in the U.S.
Though kitchen automation is gaining traction, delivery robots are proving themselves vital in a growing market.
Craveworthy Brands CEO Views Food Halls as Next Chapter in Growth
Multi-branded restaurant company opened its first food hall in Chicago’s Hayden Hall.
Mapbox Maps the Way for Delivery
When your meal arrives at your doorstop, there is more than just food preparation and delivery involved. There is geospatial technology from companies like Mapbox.
Kernel Revamps Off-Premises Model for Dine-In Demand
The plant-forward eatery by Chipotle founder Steve Ells closed for a remodel. It recently reopened with seating and looks and feels more like a restaurant, a brand exec says.
Toast Partners with Cartwheel on Hybrid Delivery
Toast partnered with Cartwheel, an on-demand delivery management platform, to provide new options for restaurants looking to implement a hybrid delivery system.
Grubhub Partners with Sonesta for Hotel Delivery
Through a new partnership with Grubhub, guests at more than 120 Sonesta Extended Stay Suites and Simply Suites hotels in the U.S. can now access mobile ordering and delivery.
In Complex Deal, Serve Robotics Nabs $30M, Goes Public
Serve Robotics announced a $30M investment, and a reverse merger with Patricia Acquisition Corp., a public company that will adopt Serve’s name.
Brita Rosenheim at the Center of Restaurant Tech
Brita Rosenheim is an early-stage tech investor building a reputation as one of the most trusted voices in foodservice and the future of restaurants.
Paytronix Integrates with DoorDash’s Storefront, Bbot
DoorDash Storefront, its commission-free online ordering system, and Bbot, its pay-at-the-table platform, are now integrated with Paytronix.
Juicer Debuts ‘Enlighten’ to Help Restaurants Drive Direct Orders
Juicer launches a widget that shows consumers cost savings they can experience when ordering direct through a restaurant rather than through third-party delivery.
DoorDash Partners with Staples as part of Back-to-School Deals
With school back in session right around the corner, DoorDash has partnered with Staples to offer on-demand delivery of supplies from nearly 1,000 U.S. stores.
Fazoli’s Tests AI to Streamline Drive-Thru Services
The 220-unit quick service Italian chain is testing voice AI ordering in 12 of its drive-thru locations
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Waitr Rebranding as ASAP, Acquires Another Cannabis Company
Waitr is set to acquire a cannabis dispensary compliance and point of sale company, adding to a growing pot-payments empire for the company. The Louisiana-based food and grocery delivery company is also changing its name as part of a $4.7 million legal settlement with...
Research
Workplace Shutdowns Hobble Catering Market
With so many offices and factories now closed, it’s a dark time in the catering industry. One of the largest catering marketplaces, ezCater, has rolled out a zero-commission program through April 15, while Foodsby has reportedly laid off the majority of its staff...
The Deliverers
Cultural Navigation in Global Restaurant Delivery: Crafting Success Amid Diversity
In the dynamic world of international restaurant delivery, large players like DoorDash, UberEats, and Delivery Hero, alongside their smaller counterparts, face the complex task of tailoring their operating models to diverse cultural needs.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Experts Debate Tactics to Boost Delivery Economics
Three delivery, pricing and operations experts shared the latest tactics for improving delivery economics for restaurants.