The Latest News

Dashboard Ordering. How Big Could It Get?
Mavi.io wants to make your dashboard your primary meal-ordering platform.

A Behind the Scenes Look at the Robot-Run Restaurant CaliExpress by Flippy
Miso Robotics plans to debut a massively upgraded version of Flippy next month. The next-gen robot fry cook will be faster and smaller.

ConverseNow Teams with Valyant to Accelerate Voice AI in Drive-Thrus
Fueled by the restaurant industry’s push to use tech for better efficiency, two big AI-voice ordering players have joined forces.

Delivery Hero Prepares To Write a Lot of Zeros
Delivery Hero gets hit with a whopper of a fine from the European Commission.

GoTab Lands $18M Series A to Scale Growing Product Suite
The capital infusion, led by Truist Ventures, marks the largest funding round to date for the Virginia-based hospitality commerce platform.

DoorDash Brings Delivery-Focused Food Hall to San Jose
With a goal to assist restaurants in growing their business beyond traditional brick-and-mortar models, DoorDash debuts what it calls a “reimagined food hall” bringing 10 local, regional and national restaurants under one roof.

Tillster’s Report Details Diner Expectations for Dine-in and Delivery
Tillster’s new “Phygital Index Report” sheds new light on what diners are thinking for delivered and in-person restaurant experiences.

DoorDash, Jessica Biel Partner on Ready-Made School Lunches
With a new product called Grab & Go Bento, DoorDash hopes to make it easier for parents to pack lunch for their school-bound kids.

UPDATED: MrBeast Sues VDC Citing “Revolting” Burgers
MrBeast has sued Virtual Dining Concepts citing “low quality” and “revolting” burgers that have allegedly damaged the reputation of the world’s most popular YouTube star.

Signature Systems Aims to Streamline Delivery with Customizable Third-Party Fulfillment
Realizing the issues operators face while managing off-premises delivery, Signature Systems has launched “PDQ 3PF” a tailored approach that ensures the lowest third party delivery rates while automatically dispatching drivers.

Dog Haus Expands in Alabama, Texas
Dog Haus has signed agreements to open a total of six locations, three each, in Alabama and Texas.

American Dining Habits Lean Towards Takeout, Delivery as Convenience Trumps All
Since the onset of the pandemic, consumers are sticking to their takeout and delivery trends, according to a survey by U.S. Foods.
Food On Demand Topics
Finance
Union Funding Proves Shows More Appetite for Omnichannel
In yet another demonstration of the desire for better ordering options, Union has raised $22 million in a Series B round. The company, which bills itself as "the first hospitality engagement platform that leverages industrial-grade data intelligence to deliver...
Research
Online Grocery (Finally) Coming in Hot
After years of lackluster growth compared to the fast rise of meal delivery, U.S. consumers are starting to embrace online grocery shopping, with a new study arguing that groceries ordered in advance for delivery and pickup has passed a tipping point and “is now an...
The Deliverers
Uber Shutters Alcohol Delivery App Drizly
Uber shuts down Drizly after acquiring the alcohol delivery brand three years ago for $1.1 billion.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
ItsaCheckmate, Juicer Integrate Automated Pricing
ItsaCheckmate integrated Juicer’s revenue management into its platform.