Food On Demand 2023
Thank you for coming to the annual Food On Demand Conference. Your attendance makes insightful panels and engaging presentations like these possible.
Below, you’ll find all the video presentations from the conference for your viewing pleasure.
This video archive from the Food On Demand Conference is the confidential, copyrighted property of Food On Demand, Minneapolis, Minnesota, and is delivered to event attendees as a convenience and for their own internal, noncommercial use.
Any republication, distribution, commercial use, or email abuse of its contents without the prior written consent of Food On Demand™ is prohibited. © 2023 All Rights Reserved.
Day One
The State of Food On Demand
Jared Pfeifer, Publisher, Food On Demand
The State of Food On Demand
Tom Kaiser, Editor, Food On Demand
Bernadette Heier, Editor, Food On Demand
Opening Keynote
Charlie Morrison, CEO, Salad and Go
Fred LeFranc, Results Thru Strategy
Cross-Industry CEO Roundtable
Savneet Singh, PAR Technology
Stefania Mallet, ezCater
Stephanie Sollers, Virtual Dining Concepts
Noah Glass, Olo
Michael Montagano, Kitchen United
Marketing to the Omni-Channel Guest
Moderator: Laura Michaels
Marianne Radley, Smoothie King
Steph So, Shake Shack
Jane McPherson, Capriotti’s and Wing Zone
Third-Party Deep Dive
Moderator: Tom Kaiser, Editor, Food On Demand
Yadavan Mahendraraj, Uber Eats
Eric Ferguson, Grubhub
How Solving the Data Problems of Today Sets the Foundation for Innovations Tomorrow
Moderator: Darien Bates, Fourtop Solutions
Amir Hudda, Qu
Garrett Fadden, Focus Brands
Tyler Kraemer, Penn Station East Coast Subs
Day Two
Building Your Omni-Fleet and Hybrid Delivery Operation
Moderator: Carl Orsbourn, JUICER
Alan Hickey, Vromo
Brandi Villarreal, Uber
Kelly Esten, Toast
Moin Islam, ShipDay
Advanced Drive-Thru and Takeout Tech
Moderator: Zack Oates, Ovation
Gwen Bialas, Carter-Hoffmann
Brandon Barton, Bite
Dan Mosher, Presto
Data & Insights in a Shifting Market
Moderator: Bernadette Heier, Food On Demand
Audrey Pukask Bilsborrow, Brizo FoodMetrics
Andrew Custage, Medallia
Multi-Channel Restaurant Pricing
Moderator: Tom Kaiser, Food On Demand
Ashwin Kamlani, JUICER
Sherri Kimes, Cornell University
Colin Webb, Sauce Pricing
Mike Lukianoff, Extrophy 360
Investing in the Future of Food
Moderator: Andrew Peskoe, Golenbock
Brita Rosenheim, Vita Vera Ventures
Jimmy Frischling, Branded Hospitality Ventures
Marty Hahnfeld, 858 Partners
Alternative Delivery Solutions
Moderator: Hanson Li, Lazy Susan
Ruston Hicks, Let’s Do Delivery
John Sewell, Go Loco
George Etre, Etre Restaurant Group | Chomp Delivery
Future Battlegrounds of Data, Delivery and Loyalty
Moderator: Tom Kaiser, Food On Demand
Zach Goldstein, Thanx
Geoff Alexander, Wow Bao
Jessica Jami, P.F. Chang’s
Beth Hardy, Modern Market Eatery & Lemonade
Restaurant Real Estate in a Digital World
Moderator: Meredith Sandland, Empower Delivery
Romina Gupta, Nimbus
Erik Herrmann, CapitalSpring
Luke Pipkin, Chick-fil-A
Your Restaurant Marketing Questions Answered
Moderator: David “Rev” Ciancio, Handcraft Burgers & Brew
Jon Register, VIRTURANT
Jennifer Layman, Red Lobster
Otto Othman, Pincho
Rob Elliott, Hungry Howie’s Pizza
Around the Industry 1
Scott Nelson, SAVRpak
Vishal Agarwal, ItsaCheckmate.com
Avi Goren, Marqii
Rob Grimes, IFBTA
Around the Industry 2
Peter Backman, theDelivery.World
Lauren Bugeja, Google
Alexis DePietro, SVK Food Hall
Adam Armeland, Kitchen Hub
Revolutionizing Payments and the FOH Experience
Moderator: Ryan Palmer, Lathrop GPM
Tor Opedal, Olo
Jane Hong, Square
Sal Nazir, PAR Technology
Next-Level Customer Data Deployment
Moderator: Niko Papademetriou, Qu
Rob Ertmann, Mo’Bettahs
Rajat Bhakhri, Incentivio
James McGehee, Dave’s Hot Chicken
Improving Off-Premises Food Quality
Moderator: Carl Orsburn, Juicer
John Simms, Home Valet
Kevin King, Donatos
Zach Woodburn, Freddy’s
Benji Koltai, Galley
Game-Changing Mobility Partnerships
Moderator: Scott Landers, Figure 8
Chris Neider, Starship
Adam Herbert, Grubhub
Abby Wheeler, Uber
Michael Gormley, Cartken
How to Navigate Building Sales with Limited Resources
Moderator: Jim Rand, CaterStrat
Gracie Prasanson, Jason’s Deli
Dino Northway, Portillo’s Hot Dogs
Courtney Smith, Independant Consultant
Anna Williams, Maggiano’s Little Italy
Day Three
Own and Optimize Your Off-Prem: Ask the Delivery Experts
Fred LeFranc, Results Thru Strategy
Scott Landers, Figure 8
Franchisors Face Unique Challenges to Make Third Party Delivery Services Available to Franchisees
Moderator: Amy Cheng, Cheng Cohen
Nancy Combs, Papa John’s International
Nick Petrocci, Zaxby’s
Virtual Restaurant Operator Case Studies
Moderator: Bernadette Heier, Editor, Food On Demand
Ray Sassaman, Benchwarmers Bar & Grill
Steve Vincent, Red Robin