‘We Screwed Up’: DoorDash Reaches $131.5M NYC Settlement
DoorDash announced Tuesday that it reached a $131.5 million settlement over compliance concerns regarding compensation of delivery workers in the nation’s most populous city.
Wine Bar Owner Wins $100K ‘Lifeline’ After Tech Struggles
Boutique wine bar owner wins $100K, Jon Taffer’s mentorship, and free tech through Shift4 Rescue Mission contest.
Snacking Dayparts Present Off-Prem Growth Opportunity, Research Finds
Recent data from Revenue Management Solutions suggests that occasions outside traditional mealtimes present significant opportunities for operators to capture demand.
When Shipley Donuts rolled out its first digital platform designed specifically for catering orders in July, the nearly 400-unit chain viewed the move as more than just a new sales channel. CEO Flynn Dekker said the initiative formalized catering as a strategic growth channel for the Houston-based brand.
If courier costs keep rising faster than order values, platforms have few places to recover the difference. They can charge customers more, raise commissions, lean more heavily on advertising and paid placements or take it out of their own margins.
Hungry Howie’s Opts for Hybrid Delivery Amid Tech Revamp
Shortly after entering a partnership with DoorDash to refresh its digital presence, Hungry Howie’s became the latest and largest national pizza chain to partner with Cartwheel.
Cava SVP Explains Strategy Behind In-Person Events
Cava’s Mediterranean Summer Supper Series brought together nearly 300 guests in person but garnered hundreds of millions of online impressions. Senior exec Nitya Madhavan shares the strategy underpinning the emphasis on events.
E-Commerce Risk Expert Reveals Fraud Threat Plaguing Restaurant Loyalty Programs
Dany Naigeboren, senior director of risk at Forter, details the multi-billion-dollar loyalty program fraud and abuse issue facing the restaurant industry, made worse by AI-empowered fraudsters.
It’s Probably Time for Everyone to Jump Back On the Restaurant Catering Bandwagon
If you think you’ve heard a lot about catering recently, you have. It seems as though every restaurant-related company decided catering is the answer, again.
It’s no secret that catering holds enormous potential for restaurants. However finding solutions to support both large and small restaurants succeed can be a challenge. Let us help!
The monthly Food On Demand Podcast covers the latest news at the intersection of food, technology and mobility, plus interviews with industry experts and on-the-ground operators who are reinventing foodservice, retail and consumer convenience. Find us on Apple Podcasts and Spotify.
Join us for year two of Off-Premises University as we create a new digital content series that you can view from your home or office.
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
