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Shipley CEO: New Catering Platform Advances Digital Growth Strategy

By Hans Lammeman

When Shipley Donuts rolled out its first digital platform designed specifically for catering orders in July, the nearly 400-unit chain viewed the move as more than just a new sales channel. CEO Flynn Dekker said the initiative formalized catering as a strategic growth channel for the Houston-based brand.

The courier cost equation is changing

By Peter Backman

If courier costs keep rising faster than order values, platforms have few places to recover the difference. They can charge customers more, raise commissions, lean more heavily on advertising and paid placements or take it out of their own margins.

Pure Green ‘Going All In’ on AI, CEO Says

By Hans Lammeman

Pure Green CEO Ross Franklin explains how AI reshaped the brand’s corporate operating structure and management workflows.

It’s Probably Time for Everyone to Jump Back On the Restaurant Catering Bandwagon

By Nicholas Upton

If you think you’ve heard a lot about catering recently, you have. It seems as though every restaurant-related company decided catering is the answer, again.

A&W CEO Details Seven-Year Chicken Sandwich Journey

By Hans Lammeman

CEO Betsy Schmandt reveals why A&W’s answer to the chicken sandwich wars came seven years after the phenomenon began.

Einstein Bros. CMO Reveals Why Pumpkin Bagels Are Back

By Hans Lammeman

After seven years off the menu, Einstein Bros. Bagels reintroduced pumpkin bagels and schmears as fall LTOs nationwide. The strategy involves digital channels, catering promotions and responding to years of guest feedback. 

Restaurant AI Expert Unpacks Approach to Tech Stacks

By Hans Lammeman

Science On Call CEO Andy Freivogel shares the similarities between operators’ approaches to AI today compared to Wi-Fi 20 years ago, and how that shapes his approach to restaurant technology. 

It’s no secret that catering holds enormous potential for restaurants. However finding solutions to support both large and small restaurants succeed can be a challenge. Let us help!

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