Cava SVP Explains Strategy Behind In-Person Events
Cava’s Mediterranean Summer Supper Series brought together nearly 300 guests in person but garnered hundreds of millions of online impressions. Senior exec Nitya Madhavan shares the strategy underpinning the emphasis on events.
E-Commerce Risk Expert Reveals Fraud Threat Plaguing Restaurant Loyalty Programs
Dany Naigeboren, senior director of risk at Forter, details the multi-billion-dollar loyalty program fraud and abuse issue facing the restaurant industry, made worse by AI-empowered fraudsters.
It’s Probably Time for Everyone to Jump Back On the Restaurant Catering Bandwagon
If you think you’ve heard a lot about catering recently, you have. It seems as though every restaurant-related company decided catering is the answer, again.
CEO Betsy Schmandt reveals why A&W’s answer to the chicken sandwich wars came seven years after the phenomenon began.
After seven years off the menu, Einstein Bros. Bagels reintroduced pumpkin bagels and schmears as fall LTOs nationwide. The strategy involves digital channels, catering promotions and responding to years of guest feedback.
Little Caesars Turns to Coco’s Sidewalk Robots for Faster Delivery
One of the nation’s largest pizza chains partnered with the autonomous robotic delivery company Coco to speed up deliveries.
Diaspora Markets: Where the 3PD Majors Haven’t Won
Uber Eats and DoorDash hold about 95 percent of the Australian platform-mediated delivery market. The remaining 5 percent, worth nearly $370 million, consists of competition and consolidation among diaspora platforms.
Restaurant Marketing Expert Breaks Down Loyalty Program Lessons
Restaurant loyalty specialist shares lessons from a career focused on driving new customers and retaining guests.
Why 7 Brew’s Largest Franchisee Wants to Keep Pouring It On
7 Brew expects to hit 1,000 stores by the end of the year. Brew Crew Holdings is on a growth tear of its own as it works toward 100 new locations in 2026.
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