Snack Brands Keep Pace With Evolving Landscape

By Matthew Liedke

Tim Hortons has been trying to establish a foothold in the United States for decades.

Zaxbys Pursues Nontraditional Development to Gain New Fans

By Andy Tellijohn

Zaxbys, the legacy chicken brand with more than 1,000 locations, signed its largest nontraditional development deal, which the company hopes will kick off a new phase of growth.

A&W Tests First National Catering Program Ahead of February Rollout

By Hans Lammeman

The Kentucky-based root beer and burger brand launched a 10-restaurant pilot program in August, with a nationwide rollout planned for February 2027.

Inside Shipt’s AI Push

By Hans Lammeman

The grocery- and retail-focused 3PD platform introduced an AI shopping assistant and data-driven bundles to streamline the ordering experience. 

Uber’s $2.3B ezCater Deal Continues Delivery Platforms’ Catering Push

By Hans Lammeman

Uber agrees to buy third-party catering platform ezCater amid broad corporate catering momentum. 

Jack in the Box Rolls Out Workforce Tech as Labor Costs Climb

By Hans Lammeman

The California-based chain implemented workforce management platform Harri across more than 2,100 restaurants in five months following recent labor cost increases.

Second-Party Ordering: Lessons from Around the World

By Peter Backman

On October 20, Olo will launch its own consumer app with a “second-party” approach. Is the model new? Versions of it have been running for several years in Asia, Europe and Australasia, and among independent restaurants in the U.S.

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