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A&W Tests First National Catering Program Ahead of February Rollout

By Hans Lammeman

The Kentucky-based root beer and burger brand launched a 10-restaurant pilot program in August, with a nationwide rollout planned for February 2027.

How a Nintendo Game Inspired Wingstop’s Kitchen Tech

By Hans Lammeman

A former game developer who’s now CEO of Perfect Company said the cooking-themed video game inspired the kitchen technology now used at more than 2,500 Wingstop locations. 

Inside Shipt’s AI Push

By Hans Lammeman

The grocery- and retail-focused 3PD platform introduced an AI shopping assistant and data-driven bundles to streamline the ordering experience. 

Jack in the Box Rolls Out Workforce Tech as Labor Costs Climb

By Hans Lammeman

The California-based chain implemented workforce management platform Harri across more than 2,100 restaurants in five months following recent labor cost increases.

Second-Party Ordering: Lessons from Around the World

By Peter Backman

On October 20, Olo will launch its own consumer app with a “second-party” approach. Is the model new? Versions of it have been running for several years in Asia, Europe and Australasia, and among independent restaurants in the U.S.

Cava Executives Celebrate 500th Location—and They’re Already Eyeing the 1,000th

By Hans Lammeman

Cava’s chief development officer and co-founder share tech stack strategy amid national growth effort.

McDonald’s Plans to Spend $8.5B to Accelerate Franchisee Restaurant Modernization.

By Andy Tellijohn

McDonald’s is pledging to spend $8.5 billion through 2036 to help its franchisees accelerate restaurant modernization, technology deployment and operational improvements.

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