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Inside Club Wingstop: The ‘Members Eat First’ Loyalty Strategy

By Hans Lammeman

Wingstop enters the loyalty solution space with Club Wingstop, a customer rewards program specifically designed to break from the norm. The platform offers point-sharing and a flood of exclusive perks.

Matternet CEO Gives Bird’s-Eye View of Aggressive Scaling Strategy

By Hans Lammeman

California-based drone delivery platform Matternet is finally ready to take off following a string of strategic partnerships, approval to operate in the U.K. and a reverse merger that took the company public.

Starbucks Pulls Back AI Inventory Counting Tool 

By Bernadette Heier

Starbucks’ decision to discontinue an AI inventory tool highlights the challenges of scaling new technology across restaurant operations.

From Food Trucks to Airports, Restaurants Expand Beyond Four Walls

By Bernadette Heier

Restaurant operators are exploring new revenue streams beyond traditional brick-and-mortar restaurants, from food trucks and brewery partnerships to airport licensing deals and automated kiosks.

Industry-Shaping Trends from the 2026 NRA Show

By Hans Lammeman

Beverages driving revenue, the rising importance of the post-ability of menu items and consumers’ shifting approach to value meals — these were a few of the trends shaping discussion at the 2026 National Restaurant Association Show in Chicago last weekend.

Restaurants Use Menu Intelligence to Shape Loyalty, Discovery and Personalization

By Bernadette Heier

From allergen filters to AI-powered recommendations, restaurants are using menu intelligence to better understand and serve guests.

Rising Gas Prices Drain Delivery Driver Take-Home Pay

By Hans Lammeman

The 2026 Gas Report, from Gridwise Analytics, finds gas prices have outpaced 3PD fuel relief incentives, resulting in lower net earnings. 

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