The Latest News

Paytronix Report Underscores Importance of Responding to Customers
Paytronix breaks down first-party ordering advantages, importance of guest feedback and more in 2023 Online Ordering Report.

Serve, Uber Eats Scale Up Autonomous Delivery Plans
Serve Robotics announced plans to drastically expand its partnership with Uber Eats.

Toast Data Shows Dine-In Still Dominates Lunch Traffic
New data from Toast shows what’s changed, as most cities remain below pre-pandemic lunchtime traffic.

Alcohol Delivery On the Rise, DoorDash Says
Alcohol delivery demand persists, even post-pandemic, with the desire for convenience and safety continuing to attract consumers.

Wow Bao Innovates Rewards with NFT-backed Loyalty, Digital Collectables
Wow Bao launches The Hot Buns Club and debuts Digital CollectaBaos to enhance loyalty program with exclusive member deals.

Solving Today’s Data Issues Enables Tomorrow’s Innovation at 2023 FODC
As restaurants continue to add more sales channels, panelists discuss past and current challenges faced with data issues, and what innovations today tackle that.

Tech Aiding Labor Takes Front Seat at National Restaurant Association Show
Robot servers, robotic arm-fryers, and AI everywhere, the restaurant industry’s biggest event showcased how tech can streamline front and back-of-house operations.

Uber Expands Direct Offering with Cartwheel Partnership
Uber Eats is expanding its hybrid delivery offering through a new partnership with Cartwheel.
Food On Demand Topics
Finance
How to Execute Dynamic Pricing is Food On Demand Hot Topic
Dynamic pricing is the rage among restaurants, but it’s difficult to pull off especially as inflation may be starting to ease.
Research
Meredith Sandland, Carl Orsbourn Publish Sequel to ‘Delivering the Digital Restaurant’
Meredith Sandland and Carl Orsbourn have released the highly anticipated sequel to their first book, titled “Delivering the Digital Restaurant: The Path to Digital Maturity.”
The Deliverers
Serve, Uber Eats Scale Up Autonomous Delivery Plans
Serve Robotics announced plans to drastically expand its partnership with Uber Eats.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Zipline Continues to Expand Drone Food Delivery in U.S.
Zipline has teamed up with Seattle-based Pagliacci Pizza to deliver pizzas via aerial drones, following a recent partnership with Sweetgreen.