Jack in the Box Rolls Out Workforce Tech as Labor Costs Climb
The California-based chain implemented workforce management platform Harri across more than 2,100 restaurants in five months following recent labor cost increases.
Second-Party Ordering: Lessons from Around the World
On October 20, Olo will launch its own consumer app with a “second-party” approach. Is the model new? Versions of it have been running for several years in Asia, Europe and Australasia, and among independent restaurants in the U.S.
Cava Executives Celebrate 500th Location—and They’re Already Eyeing the 1,000th
Cava’s chief development officer and co-founder share tech stack strategy amid national growth effort.
McDonald’s is pledging to spend $8.5 billion through 2036 to help its franchisees accelerate restaurant modernization, technology deployment and operational improvements.
Strip away the headlines and the structural problem is simple math. A delivery order carries a very high fixed cost and a single drink is the worst possible thing to spread that cost across.
Input Pressures, Shifting Demand Shape Catering Industry
Research shows that catering revenue is growing, but persistent food costs and uneven demand complicate the industry’s recovery.
WOWorks’ Growth Strategy: 3PDs, Co-Branded Stores and AI
CEO Kelly Roddy credits an aggressive approach to online ordering, off-prem channels and experimentation with artificial intelligence as factors fueling WOWorks’ recent growth spurt.
‘We Screwed Up’: DoorDash Reaches $131.5M NYC Settlement
DoorDash announced Tuesday that it reached a $131.5 million settlement over compliance concerns regarding compensation of delivery workers in the nation’s most populous city.
Wine Bar Owner Wins $100K ‘Lifeline’ After Tech Struggles
Boutique wine bar owner wins $100K, Jon Taffer’s mentorship, and free tech through Shift4 Rescue Mission contest.
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