The Latest News

Former Wingstop CEO Charlie Morrison Back to Building at Salad and Go
One year after becoming the CEO of Salad and Go, CEO Charlie Morrison aims to hit 1,000 locations.

Presto, ChatGPT Collab to Make AI Drive-Thru Ordering More Human-Like
Presto will leverage ChatGPT’s large language model to create more natural, human-like responses to drive-thru customers.

Lunchbox Unveils Catering Platform
Lunchbox introduces Catering 2.0, a management suite for restaurants that aims to streamline the guest catering experience from end-to-end.

Meredith Sandland, Carl Orsbourn Publish Sequel to ‘Delivering the Digital Restaurant’
Meredith Sandland and Carl Orsbourn have released the highly anticipated sequel to their first book, titled “Delivering the Digital Restaurant: The Path to Digital Maturity.”

Grubhub CEO Adam DeWitt Steps Down After Long Tenure
After nearly two years in the top spot, Grubhub CEO Adam DeWitt is leaving the company.
Food On Demand Topics
Finance
Rising Restaurant Costs Reveal Generational Divide in Spending
Amid rising prices, older consumers are dining out less, while younger generations are choosing lower-priced restaurants.
Research
State of Restaurant Industry Reports $997B in Sales, Tech Adoption Up
National Restaurant Association’s annual survey highlights several “pandemic pivots” that became permanent, including an increase in tech investments, expansion of delivery and more.
The Deliverers
DoorDash Now Accepts Cash for Select Orders
DoorDash adds cash on delivery payment option for first-party orders made through DoorDash Drive.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Chipotle to Test Robotic Makelines
Chipotle partners with tech company Hypen to test an automated makeline that assembles digital orders via a moving conveyer belt.