DoorDash Launches AI Chatbot for Conversational Ordering
DoorDash has launched Ask DoorDash, a conversational AI-powered search feature that lets users search the app in their own words rather than scrolling through restaurants or grocers. Users can tap the Ask button in the search bar and type prompts such as...
Margin Protection Emerges as Top Use Case for Toast IQ
More than 179,000 users engaged with Toast IQ from January to March, the first full quarter for Toast’s artificial intelligence-powered assistant for restaurants and retailers since its launch last fall. The Boston-based digital technology platform analyzed...
Wing Expands Walmart Drone Delivery Network into Seven New Markets
Drone delivery company Wing is expanding its partnership with Walmart into seven new metro areas, adding Memphis, New Orleans, Philadelphia, Phoenix, San Diego, the San Francisco Bay Area and Salt Lake City to its growing U.S. network. The expansion supports a...
Grubhub Taps Beli, Alexa+ and Bilt Integrations to Drive Restaurant Demand
Wonder announced new Grubhub integrations with Eater, Beli, Amazon Alexa+ and Bilt, expanding how diners discover restaurants, access rewards and place orders. The company said the partnerships are designed to meet consumers where they already spend time while...
Boba’s Growing Influence on American’s Ordering Habits
Asian beverage culture has seeped well into mainstream America, proving an industry-shaping force rather than a fad as the number of U.S. boba tea shops continues to tick upwards after years of growth. The U.S. bubble tea store count reached 11,162 as of April 1,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.