by Adam Wahlberg | Sep 24, 2025 | News
Taco Bell was an early adopter to using voice AI in its stores. But now it’s going through a rethink. In an interview with the Wall Street Journal, Taco Bell’s chief digital and technology officer Dane Mathews said the brand is reconsidering how it deploys the...
by Adam Wahlberg | Sep 24, 2025 | News
Ask any operator about staffing and prepare to hand over some Tylenol. “In the corporate world managers typically say the first 90 days make or break the employee experience, but for restaurant operators who need to staff the front line, it can be seven to 10 days,”...
by Adam Wahlberg | Sep 17, 2025 | News Briefs
Checkmate, the provider of enterprise restaurant ordering solutions, is now offering AI-powered Digital Menu Boards (DMBs), designed to help quick service and fast casual brands transform screens into revenue-driving assets. The solution enables restaurants to...
by Adam Wahlberg | Sep 17, 2025 | News
Last year was inflation. This year it’s tariffs. Headwinds are not unusual in an industry with high stress and low margins. But for some those winds are blowing hard. We mined the insights from the 20 restaurant execs we profiled in our Outstanding Operators program...
by Adam Wahlberg | Sep 15, 2025 | Automation, News
There’s an arms race going on among voice AI tech companies. The ones that with the most capabilities stand the best chance at getting a call from prized QSR operators. Vox AI recently completed a $8.7 fundraising round, bringing its total to $10 million, to...