by Adam Wahlberg | Apr 14, 2025 | News
Hope Neiman, the CMO at Tillster, the technology and loyalty-solutions provider for QSRs and fast-casual brands, has been around restaurant-industry data for many years. She doesn’t shock easily. Yet the results of the organization’s new Phygital Index Report jolted...
by Adam Wahlberg | Apr 9, 2025 | Automation, News Briefs
Papa Johns is partnering with Google Cloud for AI integration and to upgrade its customer experience. And it means business with it. It launched PJX, an internal innovation team, specifically to leverage Google Cloud’s AI, data analytics and machine-learning...
by Adam Wahlberg | Apr 9, 2025 | News Briefs
DoorDash is known for third-party delivery but that’s not all it offers to operators. It’s recently announced a suite of AI-powered tools for assistance with photos and menu optimization. The tools include an AI-powered camera, which enables restaurants to capture...
by Adam Wahlberg | Apr 9, 2025 | News
There is a science to running effective customer-retention programs. Do it right and loyalty results. Do it wrong and apathy results. Yet many operators don’t have the time or training to do it well. Li-ran Navon, the CEO and founder of Sauce, known for its...
by Adam Wahlberg | Apr 8, 2025 | News, Outstanding Operators
Viva Chicken is a Food On Demand Outstanding Operator. Viva Chicken, the fast-casual Peruvian rotisserie chain with 15 locations in North Carolina, South Carolina, and Utah, is not shy about its devotion to poultry. After all, its name literally means “long live...