The core customers at Dave’s Hot Chicken are “the 19- to 35-year-old pot-smokin’ dudes that live in their mother’s basement,” said James McGehee, the company’s finance chief. Dave’s has tailored its technology stack and deployment of customer data with that guest in...
About a year after announcing their partnership, Grubhub and Amazon are extending their offer of free Grubhub+ for Prime members. In July of 2022, the companies collaborated to make the Grubhub+ subscription free for one year for Amazon Prime members. Now, Prime...
The restaurant industry is dealing with tens of thousands of locations that were built before “consumers were changing their minds” and expecting to order from restaurants whenever, wherever and however they want. “They weren’t built to suit evolving needs,” continued...
While the pandemic forced many restauranteurs into the digital space to survive, current data shows that the demand for digital ordering persists and remains a necessity for businesses. Paytronix, a guest engagement platform, breaks down several online ordering trends...
Following a successful year of tests throughout Los Angeles, Serve Robotics announced plans to expand its partnership with Uber Eats and deploy up to 2,000 AI-powered sidewalk delivery robotics in additional cities. The announcement comes two weeks after another of...
A new Restaurant Trends Report from Toast provides an interesting look at dining and delivery habits as the industry moves further beyond the challenges presented by three years of pandemic adjustments. Notably, only Kansas City and Charleston, South Carolina,...
