Jack in the Box Rolls Out Workforce Tech as Labor Costs Climb
In the midst of a tech stack revamp that spanned point-of-sale system replacements and the rollout of a new inventory management tool, Jack in the Box deployed Harri, a workforce management platform, systemwide in five months. Luke Fryer, CEO and founder of Harri,...
Second-Party Ordering: Lessons from Around the World
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. On October 20, Olo...
Cava Executives Celebrate 500th Location—and They’re Already Eyeing the 1,000th
Sixteen years after a trio of childhood friends opened the first Cava location in the Washington, D.C., area, the original group of cofounders gathered for a ribbon-cutting ceremony marking the chain’s 500th restaurant on September 23 at the University of...
McDonald’s Plans to Spend $8.5B to Accelerate Franchisee Restaurant Modernization.
Editor’s Note: A version of this article was originally published on Franchise Times, a sibling publication of Food On Demand. McDonald’s is pledging to spend $8.5 billion through 2036 to help its franchisees accelerate restaurant modernization, technology deployment...
Want to Push Drink Delivery? Unless You’re Prepared for Headaches, Don’t.
Editor’s Note: A version of this column was originally published on Franchise Times, a sibling publication of Food On Demand. When delivery surged into the restaurant space, many brands struggled to get their high-margin drinks to homebound diners. The ubiquitous...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.