Sandland: Are Ghost Kitchens Dead?
Meredith Sandland is co-author of “Delivering the Digital Restaurant: Your Roadmap to the Future of Food” and “Delivering the Digital Restaurant: The Path to Digital Maturity.” Meredith is the CEO of Empower Delivery, software that powers off-premise-centric...
Panelists Discuss Negotiating Delivery Contracts and Why Reconciliation is Top of Mind
Click here to view the full session Negotiating delivery contracts is especially complicated for chains and franchised restaurant groups. The process, coupled with the accounting and reconciliation side of the business, remains onerous amid additional ordering...
Industry Insiders Say Brands Should Look Beyond Rewards for Loyalty Programs
Loyalty programs are a way to give recurring customers a reward for frequency, but industry experts believe they should go beyond discounts. During the Restaurant Finance & Development Conference on November 14, Kevin O’Connell, managing director of strategy and...
Uber Eats Adds Big Lots to the Platform
Whether it’s an electric fireplace, Christmas décor, home appliances or dog beds, one can get a lot at the Big Lots discount retailer, and now that massive selection is available on Uber Eats—its first national home discount retailer on the delivery platform. Just in...
Experts Debate Tactics to Boost Delivery Economics
Click here to view the full session Three delivery, pricing and operations experts—Meredith Sandland, Michael Lukianoff and Jim Balis—joined Food On Demand’s Bernadette Heier at this year’s Restaurant Finance & Development Conference for the latest ways...
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Off Premises University is a new digital content series designed to inform and educate restaurant operators on some of the most critical off-premises issues affecting their business and the best practices to address them.