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Dream Vs. Reality: Restaurant Marketers Still Working Toward Personalization

Dream Vs. Reality: Restaurant Marketers Still Working Toward Personalization

by Laura Michaels | May 7, 2026 | News

Having a loyalty program is no longer a differentiator, noted Olga Lopategui with Restaurant Loyalty Specialists, which helps optimize loyalty for restaurants. Where restaurants can gain ground is in the effectiveness of those programs—and understanding the gaps in...
Potbelly Plans Sale to Major C-Store Operator RaceTrac

Potbelly Plans Sale to Major C-Store Operator RaceTrac

by Laura Michaels | Sep 12, 2025 | News

This article originally appeared in Franchise Times, a sister publication to Food On Demand. An operator of more than 800 convenience stores is turning to sandwiches. RaceTrac, the Atlanta-based company that runs hundreds of RaceTrac and RaceWay c-stores, plans to...
Forget Beer and Sports. Digital Sales Power Buffalo Wild Wings Go

Forget Beer and Sports. Digital Sales Power Buffalo Wild Wings Go

by Laura Michaels | Jun 3, 2025 | News

Editor’s Note: This article originally appeared in Franchise Times—a sister publication to Food On Demand. No wall-to-wall TV screens. No fans screaming in celebration (or groaning in dismay) for their favorite team. No alcohol in sight. And yet this Buffalo...
Behind the Scenes With DoorDash, Uber Eats and Grubhub

Behind the Scenes With DoorDash, Uber Eats and Grubhub

by Laura Michaels | May 12, 2025 | News, Third-Party Delivery

May 6 might just go down in history for DoorDash. On the same day it shared first quarter financial results—it reported profit of $193 million, a reversal of its loss of $23 million a year ago and announced two major acquisitions. In a move aimed at increasing its...
Tom Brady, Speed and Why Restaurant Operators Need to Understand AI

Tom Brady, Speed and Why Restaurant Operators Need to Understand AI

by Laura Michaels | May 8, 2025 | News

Who better to explain artificial intelligence to hundreds of restaurant operators than Tom Brady? “I knew Kansas City’s defense better than they knew themselves. I knew their body movements, the way their linebackers moved, the way their safeties moved. I knew...
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