Dream Vs. Reality: Restaurant Marketers Still Working Toward Personalization
Having a loyalty program is no longer a differentiator, noted Olga Lopategui with Restaurant Loyalty Specialists, which helps optimize loyalty for restaurants. Where restaurants can gain ground is in the effectiveness of those programs—and understanding the gaps in...
Potbelly Plans Sale to Major C-Store Operator RaceTrac
This article originally appeared in Franchise Times, a sister publication to Food On Demand. An operator of more than 800 convenience stores is turning to sandwiches. RaceTrac, the Atlanta-based company that runs hundreds of RaceTrac and RaceWay c-stores, plans to...
Forget Beer and Sports. Digital Sales Power Buffalo Wild Wings Go
Editor’s Note: This article originally appeared in Franchise Times—a sister publication to Food On Demand. No wall-to-wall TV screens. No fans screaming in celebration (or groaning in dismay) for their favorite team. No alcohol in sight. And yet this Buffalo...
Behind the Scenes With DoorDash, Uber Eats and Grubhub
May 6 might just go down in history for DoorDash. On the same day it shared first quarter financial results—it reported profit of $193 million, a reversal of its loss of $23 million a year ago and announced two major acquisitions. In a move aimed at increasing its...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.