by Emilee Wentland | May 20, 2025 | News
Restaurant operators can be scared to raise prices. Sure, it can make up for labor costs and inflation, but how will it impact consumer trends in the long term? To keep customers loyal to a brand, operators might go longer than they should without increasing menu...
by Emilee Wentland | May 8, 2025 | News
When making investments in new technology, Main Squeeze Juice Co. CEO Jennifer Dodd keeps one essential thing in mind: “We can’t forget we’re in the hospitality business.” No matter how much technology is involved, customers must be at the center. “I love tech. It’s...
by Emilee Wentland | May 5, 2025 | News
At Dog Haus, it’s not just about the dogs. Or the beer. Or the burgers. In fact, when the company utilized third-party delivery data to see what their customers are ordering, Executive Vice President of Marketing CJ Ramirez noticed something unexpected about consumer...
by Emilee Wentland | Jan 29, 2025 | News
Gone are the days of relying on a highway billboard to bring in customers. “Now it’s about micro-targeting that specific message to the right person,” Olo General Manager Ray Gallagher said. “You can do that with marketing automation tools, because it’s always...
by Emilee Wentland | Nov 20, 2024 | News
Third-party delivery apps can be challenging for restaurants, but ‘they are essential today for restaurants to survive,’ said Craveworthy Brands founder and CEO Gregg Majewski. The markups required to cover costs of advertising on apps such as Uber Eats...