Carl’s Jr. Targets Jack in the Box with Loyalty Promotion
Editor’s Note: This article was revised June 24 to include statements from CKE Restaurants. Carl’s Jr. took aim at Jack in the Box with a loyalty reward that directly incentivizes guests to pass up the rival burger chain to receive a free limited-time...
Marco’s Pizza Breaks Ground on Project Dubbed ‘Performance Engine’ for Entire System
In the midst of a year with more than 80 restaurants targeted to open, Ohio-based Marco’s Pizza started construction on a 14,000-square-foot Operations Center of Excellence in downtown Orlando, Florida. The growing chain described the facility as an extension of the...
Toast Seeks Operator to Test Tech, Open Restaurant
Restaurant and retail technology platform Toast has garnered more than 170,000 partners since its launch in 2012 by developing products such as point-of-sale systems and loyalty solutions to revamp tech stacks. This summer, however, it seeks an operator with ambitions...
DoorDash Launches AI Chatbot for Conversational Ordering
DoorDash has launched Ask DoorDash, a conversational AI-powered search feature that lets users search the app in their own words rather than scrolling through restaurants or grocers. Users can tap the Ask button in the search bar and type prompts such as...
Margin Protection Emerges as Top Use Case for Toast IQ
More than 179,000 users engaged with Toast IQ from January to March, the first full quarter for Toast’s artificial intelligence-powered assistant for restaurants and retailers since its launch last fall. The Boston-based digital technology platform analyzed...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.