Google Maps Launches Agentic Ordering Feature with Square, Toast, Uber Partnerships
A slate of restaurant technology partnerships and artificial intelligence-powered new features last week showcased Google Maps’ effort to expand beyond navigation and discovery, partnering with tech vendors to let its 2 billion monthly users order directly through the...
Chartwells Identifies Grazing, ‘Fibermaxxing’ as Guiding Trends for Gen Z
Gen Z simply dines differently than older generations. That theme echoed throughout a list of dining trends guiding Chartwell’s Higher Education’s culinary direction for the coming fall semester, which ranged from “fibermaxxing” to replacing the three-meal-a-day...
How QSR Anniversary Deals Are Becoming a Common Customer Acquisition Strategy
Texas-based quick-service restaurant chain Whataburger is celebrating 76 years of operations this month by offering loss leaders and discounting popular menu items by roughly 80 percent in limited-time promotions aimed at spurring loyalty program activation and app...
DoorDash Cleared to Operate In-House Drone Delivery Program
DoorDash is launching DoorDash Air, its in-house drone delivery program, after earning Federal Aviation Administration Part 135 air carrier certification. The company said it is the eighth drone operator to achieve the designation. “We want drone delivery to...
World Cup Scores Record-Setting Volume, Larger AOVs
The 2026 FIFA World Cup proved a buffet for restaurant operators, with third-party-delivery giants using promotions and celebrity marketing to lure in orders, all-time-high traffic for restaurant middleware firm Deliverect, and app activity that ebbed and flowed in...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.