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Google Maps Launches Agentic Ordering Feature with Square, Toast, Uber Partnerships

Google Maps Launches Agentic Ordering Feature with Square, Toast, Uber Partnerships

by Hans Lammeman | Aug 12, 2026 | News Briefs

A slate of restaurant technology partnerships and artificial intelligence-powered new features last week showcased Google Maps’ effort to expand beyond navigation and discovery, partnering with tech vendors to let its 2 billion monthly users order directly through the...
Chartwells Identifies Grazing, ‘Fibermaxxing’ as Guiding Trends for Gen Z 

Chartwells Identifies Grazing, ‘Fibermaxxing’ as Guiding Trends for Gen Z 

by Hans Lammeman | Aug 12, 2026 | News Briefs

Gen Z simply dines differently than older generations. That theme echoed throughout a list of dining trends guiding Chartwell’s Higher Education’s culinary direction for the coming fall semester, which ranged from “fibermaxxing” to replacing the three-meal-a-day...
How QSR Anniversary Deals Are Becoming a Common Customer Acquisition Strategy

How QSR Anniversary Deals Are Becoming a Common Customer Acquisition Strategy

by Hans Lammeman | Aug 5, 2026 | News Briefs

Texas-based quick-service restaurant chain Whataburger is celebrating 76 years of operations this month by offering loss leaders and discounting popular menu items by roughly 80 percent in limited-time promotions aimed at spurring loyalty program activation and app...
DoorDash Cleared to Operate In-House Drone Delivery Program

DoorDash Cleared to Operate In-House Drone Delivery Program

by Bernadette Heier | Jul 30, 2026 | News Briefs

DoorDash is launching DoorDash Air, its in-house drone delivery program, after earning Federal Aviation Administration Part 135 air carrier certification. The company said it is the eighth drone operator to achieve the designation. “We want drone delivery to...
World Cup Scores Record-Setting Volume, Larger AOVs

World Cup Scores Record-Setting Volume, Larger AOVs

by Hans Lammeman | Jul 28, 2026 | News Briefs

The 2026 FIFA World Cup proved a buffet for restaurant operators, with third-party-delivery giants using promotions and celebrity marketing to lure in orders, all-time-high traffic for restaurant middleware firm Deliverect, and app activity that ebbed and flowed in...
SevenRooms Now Pulls DoorDash, Deliveroo Data for Reservations

SevenRooms Now Pulls DoorDash, Deliveroo Data for Reservations

by Hans Lammeman | Jul 28, 2026 | News Briefs

SevenRooms, a DoorDash-owned customer relationship management platform, now pulls guest third-party delivery consumer data to boost restaurants’ on-premise traffic. The practice showcases off-premise-level personalization tactics applied to drawing in reservations....
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