Food On Demand 2022

Thank you for coming to the annual Food On Demand Conference. Your attendance makes insightful panels and engaging presentations like these possible.

Below, you’ll find all the video presentations from the conference for your viewing pleasure.

This video archive from the Food On Demand Conference is the confidential, copyrighted property of Food On Demand, Minneapolis, Minnesota, and is delivered to event attendees as a convenience and for their own internal, noncommercial use.

Any republication, distribution, commercial use, or email abuse of its contents without the prior written consent of Food On Demand™ is prohibited. © 2022 All Rights Reserved.


Day One

The State of Food On Demand
Welcome General Session
Jared Pfeifer, Publisher, Food On Demand

The State of Food On Demand
Tom Kaiser, Editor, Food On Demand
Nicholas Upton, Technology Editor, Food On Demand

Opening Keynote

Noah Glass, Founder & CEO, Olo

Restaurant Keynote

Logan Hull, Director of Digital Experience & Managing Director of Robotics, Chipotle Mexican Grill

Data & Insight in a Shifting Market

Moderator: Carl Orsbourn, COO, Learn.Delivery
Ariane Turley, Sr. Research Analyst, YipitData
Andrew Custage, Head of Analytics, Sense360 by Medallia

Ghost Kitchen Executive Roundtable

Moderator: Tom Kaiser, Editor, Food On Demand
Kristen Barnett, CEO, Hungry House
Michael Beacham, President of Kitchens, REEF Technology
Michael Montagano, President & CEO, Kitchen United
Ken Chong, Co-Founder & CEO, All Day Kitchens

Monetizing Brand Loyalty

Moderator: Fred LeFranc, CEO, Results thru Strategy
Aaron Newton, Chief Product Officer, Thanx
Nabeel Alamgir, Founder & CEO, Lunchbox
Lori Stout, VP of Marketing, Punchh/PAR Technology Corp.
Charles Gray, Chief Revenue Officer, Paytronix

Investing in the Future of Food

Moderator: Andrew Peskoe, Chairman, Golenbock
Mark Leavitt, Managing Partner, Enlightened Hospitality Investments
Julie Zucker, Chief Marketing Officer, Branded Strategic Hospitality
Buck Jordan, Co-Founder & CEO, Wavemaker Labs
Brita Rosenheim, Partner, Culterra Capital

Day Two

Keynote - Kelly Seeman

Kelly Seeman, Dir. Enterprise Partnerships, Uber Eats

Operations & Strategy: Big Questions for Big Brands

Moderator: Laura Michaels, Editor, Franchise Times
Scott Gladstone, SVP of Strategy & Innovation, Dine Brands Global
Kristen Hartman, President, Specialty Category, FOCUS Brands
Marty Hahnfeld, Chief Customer Officer, Olo
Jason Rusk, VP of Business Innovation, Red Robin

Case Studies from Independent Operators

Moderator: Hanson Li, CEO, Lazy Susan
Jason Morgan, CEO, Original ChopShop
Paul Saginaw, Founding Partner, Zingerman’s
Kim Bartmann, CEO, Bartmann Group
Charisse McGill, Owner & Producer, Lokal Artisan Foods 

AI & Workforce Innovation

Moderator: Nicholas Upton, Technology Editor, Food On Demand
Jim Balis, Managing Director, Strategic Operations Group, CapitalSpring
Deborah Matteliano, Global Head for Restaurant Technology, Amazon Web Services
Dan Mosher, CRO, Presto

Packaging Up A Better Experience

Moderator: Ryan Palmer, Partner, Lathrop GPM
Monica Bowser, Corporate Marketing Manager, Genpak
Maia Tekle, Co-Founder, Head of Sales & Partnerships, Dispatch Goods
Rich Daniels, EVP Marketing, Anchor Packaging
Stephny Halstead, Director of Product Management, Sabert Corporation

Promoting Your Brand on Third-Party Platforms

Moderator: Meredith Sandland, Managing Director, Delivering the Digital Restaurant
André Vener, Founding Partner, Dog Haus
Lara Hoyem, Chief Concept Officer, Nextbite
Jose Volio, Head of Growth, Otter
Drew Mitchell, Global Head of Advertising Sales, Uber Eats

POS as an Open Ecosystem

Moderator: Nicholas Upton, Technology Editor, Food On Demand
Bryan Solar, GM of Restaurants, Block (Square)
David Adelman, Head of Business Development, Toast
Rajat Bhakhri, CEO, Incentivio
Alan Hickey, Co-Founder & Chief Commercial Officer, Vromo

Delivering Consistency with Virtual Restaurants

Moderator: Tom Kaiser, Editor, Food On Demand
Alex Canter, CEO, Nextbite
Joey Simons, SVP Operations, C3
Aaron Noveshen, Founder/CEO, Starbird; Founder/Chairman, The Culinary Edge
Robert Earl, Co-Founder, Virtual Dining Concepts

Target & Retain Your Best Customers

Moderator: Beth Ewen, Sr. Editor, Franchise Times
Abhinav Kapur, Co-Founder & CEO, Bikky
Darien Bates, CTO, &pizza
Mike Vichich, VP & GM of Customer Engagement Products, Olo

New Options in Order Generation & Fulfillment

Moderator: Zack Oates, Founder & CEO, Ovation
Ghazi Atallah, COO, Club Feast
Jon Sewell, Chairman & Founder, Go LoCo
Jamie Marshall, COO, Snackpass
Ryan Michael, Sr. Director of Product, Slice

The Convergence of Grocery & On-Demand Convenience

Moderator: Liz Moskow, Futurist, Bread & Circus Future Food Advisory
Brady Smallwood, Senior Director, Kroger eCommerce
James Walker, Ultra-fast grocery expert
John Powell, Director of Delivery Partnerships & Strategy, 7-Eleven

Diversifying the Major Delivery Platforms

Moderator: Tom Kaiser, Editor, Food On Demand
Yadavan Mahendraraj, Head of Merchant Strategy & Operations, Uber Eats
Kyle Goings, Director of Merchant Growth & New Verticals, Grubhub

Mastering Hybrid & Native Delivery

Moderator: Laura Michaels, Editor, Franchise Times
Alex Vasilkin, Co-Founder & CEO, Cartwheel
Dino Northway, Director of Off-Premise, Portillo’s
Justin Paris, Head of Delivery, Lyft
Sophia Budianto, GM of DoorDash Drive, DoorDash

Simplifying Your Omnichannel Operation

Moderator: Sam Stanovich, SVP, Big Chicken
John DiLoreto, President, Flipdish
Christopher Sebes, CEO, NovaDine
Zhong Xu, CEO, Deliverect
KC Fox, GM of Digital Ordering, DoorDash

Translating Data into Top Line Growth

Moderator: Niko Papademetriou, SVP Sales & Business Development, Qu
Brandy Blackwell
Chris Demery, Chief Technology Officer, Blaze Pizza
Doug Cook, SVP & CTO, Jack in the Box
Dawn Gillis, CTO, Freebirds World Burrito

Day Three

Advancing Takeout Tech

Moderator: Scott Landers, Co-Founder, Figure 8 Logistics
Mike Wills, CEO, Apex Order Pickup Solutions
Jeff Baskin, Chief Business Officer, Flybuy by Radius Networks
Ed Gleich, Chief Innovation Officer, Little Caesars Pizza
Adam Herbert, Sr. Director of Campus Partnerships, Grubhub

Building the Automated Restaurant

Moderator: Nicholas Upton, Technology Editor, Food On Demand
David Bloom, Chief Operating & Development Officer, Capriotti’s | Wing Zone
Mike Bell, CEO, Miso Robotics
Jim Collins, President, Perfect Company
Vipin Jain, Co-Founder & CEO, Blendid

Micromobility & Last-Mile Delivery Vehicles

Moderator: Tom Kaiser, Editor, Food On Demand
Dan Gallery, President, Gallery Carts.Kiosks.Portables
Lisa Conibear, Global Commercial Director, Zoomo
Felipe Chávez Cortés, CEO & Co-Founder, Kiwibot