VIRTUAL EVENT
Watch the 2020 Food On Demand Conference Sessions
Food On Demand concluded its third-annual conference in August. This year’s conference was a virtual event and saw record levels of attendance and three full days of speakers and panels covering all aspects of off-premises and food delivery. The entire Food On Demand team would like to thank our sponsor partners and event attendees for helping make the 2020 virtual Food On Demand Conference a success! If you weren’t able to join us in August, you can watch the recorded content below.
Day One
Welcome and the State of Food On Demand
Jared Pfeifer, Publisher, Food On Demand
Tom Kaiser, Editor, Food On Demand
Nicholas Upton, News Editor, Food On Demand
Andrew Charles, Restaurant Analyst, Cowen & Company
Mastering Operations
Toby Espinosa, VP of Business Development, DoorDash
Steve Provost, Chief Concept Officer, Brinker International
Tracking the Shift in Consumer Expectations
Moderator: Vishal Agarwal, Founder & CEO, ItsACheckmate.com
Eli Portnoy, CEO, Sense360
Sam Acuna, Managing Consultant, Gallup
SeeLevel HX Delivery Study: Phase 3
Nicholas Upton, News Editor, Food On Demand
Lisa van Kesteren, CEO, SeeLevel HX
Kal Kuchimanchi, Head of Regional Operations, Uber Eats
Third-Party Deep Dive
Moderator: Tom Kaiser, Editor, Food On Demand
Toby Espinosa, VP of Business Development, DoorDash
Kelly Seeman, Dir. Enterprise Partnerships, Uber Eats
Craig Whitmer, VP Merchant Development, Postmates
Liz Bosone, Sr. Director of Enterprise, Grubhub
Day Two
Delivering a Customer Experience
Moderator: Tom Kaiser, Editor, Food On Demand
Kim Bartmann, Owner, Bartmann Group
Nate Pollak, Co-Founder, The American Grilled Cheese Kitchen
Meghan Musbach, Dir. of SMB Customer Success, Uber Eats
Enrique Mendez, Co-Owner, Stone Bridge Pizza & Salad
Franchised Delivery Ops
Moderator: Laura Michaels, Editor-in-Chief, Franchise Times
Tad Low, Sr. Dir. of Mktg, Field & Off-Premises, Moe’s Southwest Grill
Brandy Blackwell, Director of Delivery & Catering, Dunkin’ Brands
Jennifer Crawford, Dir. of Off-Premises & Field Marketing, Fazoli’s
Harnessing Customer Data and 1:1 Marketing
Moderator: Rob Grimes, CEO, IFBTA
Darren Tristano, CEO, Foodservice Results
Peter Czimback, VP Global Digital Incubation, Aramark
Chris Incorvati, Dir. Operations & Support, Panera Bread
How Chipotle Made Off-Premises a Core Competency
Moderator: Nicholas Upton, News Editor, Food On Demand
Nicole West, VP of Digital Strategy + Product, Chipotle
Innovation Workshops
Packaging: Natha Dempsey, President, Foodservice Packaging Institute
Day Three
Virtual Reality – Making Money with Delivery-Only Kitchen and Virtual Kitchens
Moderator: Fred LeFranc, CEO, Results thru Strategy
Jim Collins, CEO, Kitchen United
Alex Canter, CEO/Co-Founder, Ordermark
Boosting Off-Premises Volume-Catering, Delivery and Pickup
Moderator: Ryan Palmer, Attorney, Lathrop GPM
David Meiselman, Chief Marketing Officer, ezCater
Alex Ware, President, Foodsby
Aaron Hoffman, CEO, DeliverThat
Bringing Your Delivery Program In House
Moderator: Tom Kaiser, Editor, Food On Demand
Scott Landers, Co-Founder & Systems Engineer, Figure 8 Logistics
Thomas Kelly, Founder, Mexicue
Marty Hahnfeld, Chief Customer Officer, Olo
Designing the Restaurant of the Future
Moderator: Tom Kaiser, Editor, Food On Demand
Corey Manicone, Co-Founder & CEO, Zuul
Mike Fogarty, Founder & CEO, Choice Market
Michael Manion, Founder & CEO, Kitchen Podular
Sterling Douglass, Co-founder/CEO, Chowly
Ray Reddy, Co-Founder & CEO, Ritual
Conference Closing Remarks
Tom Kaiser, Editor, Food On Demand
Nicholas Upton, News Editor, Food On Demand
Who Attends?
Food On Demand and Restaurant Finance Monitor invite key restaurant and foodservice players including restaurant owners, technology suppliers, packaging innovators, delivery and catering providers, virtual kitchen, grocery and C-store operators, foodservice investors, legal experts and meal-kit brands—anyone focused on the future of foodservice and delivery.
Quick Facts – Food On Demand 2020
1700+ attendees
29 industry sponsors
3 days of programming
46 speakers
16 individual sessions
Thank you to our sponsors!
