Agenda

Click here to download a PDF of the latest agenda. Updated February 6, 2024.

WEDNESDAY, MAY 8, 2024

8:00 am – 12:00 pm

Pre-Conference 
Catering Growth Forum in partnership with ezCater

1:00 pm – 4:30 pm

General Session
• A Conversation with Travis Kalanick, CEO, City Storage Systems, the parent  company of CloudKitchens & Otter
• Off-Premises Round Table
• Data & Insights
• Take Multi-Channel Marketing to the Max
• Outstanding Operator Recognition

4:30 pm – 6:30 pm

Exhibit Hall Opening Reception

6:30 pm – 8:00 pm

Operator Only VIP Party

THURSDAY, MAY 9, 2024

7:30 am – 8:30 am

Networking Breakfast

8:30 am – 11:15 am

General Session
• Third-Party Delivery Deep Dive
• The Next Chapter:  Building the Digital Restaurant
• Constructing Your Tech Stack for Off-Premises Excellence

11:15 am – 1:00 pm

Open Networking & Luncheon
Exhibit hall open from 11:15 a.m.  – 1:00 p.m.
Lunch will be served from 12:00 p.m. – 1:00 p.m.

1:00 pm – 4:00 pm

Breakouts
• Boosting Your Off-Premises Economics
• First Party Conversion: Alternatives & Answers
• Around the Industry
• The New Reality of Delivery Only Models
• Elevating the Digital Customer Experience
• Trends in Restaurant Loyalty: Platforms, Profits & Guest Relations
• Capitalizing on GenAI for Restaurants
• Build or Buy? Steering Through the Maze of Custom vs. Commercial Tech

4:00 pm – 6:00 pm

Reception in the Exhibit Hall 

FRIDAY, MAY 10, 2024

8:00 am – 9:00 am

Networking Breakfast

9:00 am – 11:45 am

General Session
• A Modern Take at Catering: Newcomers & Evolved Models
• Packaging Solutions for Off-Premises Operations
Strategies to Best Manage Reconciliation & Chargebacks

11:45 am

Conference Concludes

Speakers and additional panels to be announced…

Questions?