Food On Demand 2025

Thank you for coming to the annual Food On Demand Conference. Your attendance makes insightful panels and engaging presentations like these possible.

Below, you’ll find the video presentations from the conference for your viewing pleasure.

This video archive from the Food On Demand Conference is the confidential, copyrighted property of Food On Demand, Minneapolis, Minnesota, and is delivered to event attendees as a convenience and for their own internal, noncommercial use.

Any republication, distribution, commercial use, or email abuse of its contents without the prior written consent of Food On Demand™ is prohibited. © 2025 All Rights Reserved.

 

Day One

Opening Remarks

Jared Pfeifer, Publisher, Food On Demand


 

Winning in the AI Era: How the Smartest Brands Will Thrive

Adam Brotman & Andy Sack, Forum3

Off-Premises Round Table

Moderator: Bernadette Heier, Food On Demand
CJ Ramirez, Dog Haus
Julie Klinger, Playa Bowls
Wade Allen, Costa Vida
Korey Love Taylor, Taco John’s International

Navigating the Future of Autonomous Food Delivery

Moderator: Robin Riedel, McKinsey & Company
Touraj Parang, Serve Robotics
Nicole Schone, Wing

Data & Insights

Moderator: Henry Gimelfarb, Loop AI
Lisa Miller, Lisa W Miller & Associates
Victor Fernandez, Black Box Intelligence

Day Two

Established & Emerging: Execs Talk Tech and Driving Digital Sales

Moderators: Laura Michaels, Franchise Times
Jennifer Dodd, Main Squeeze Juice Co.
Amber Gadsby, Qdoba

Third-Party Deep Dive

Moderator: Bernadette Heier, Food On Demand
Meghan Musbach, Uber Technologies
Jim Osborne, Grubhub
Vishwa Chandra, DoorDash

Developing Restaurants for Off-Premises Excellence

Moderator: Fred LeFranc, Results thru Strategy
Christophe Poirier, Saucy by KFC
Adam Noyes, Potbelly
Jason Rusk, Wonder

The Power of Data, Building Loyality Programs That Stick

Moderator: Abhinav Kapur, Bikky
Julie Wade, Taziki’s Mediterranean Cafe
Casey Terrell, Blaze Pizza
Courtney Maxedon, Kahala Brands/Cold Stone Creamery

Next-Gen Marketing: Attracting the Digital-First Generation

Moderator: Bernadette Heier,Food On Demand
Geoff Alexander, Wow Bao
Shawn P. Walchef, Cali BBQ Media
Stacy Kane, Emerging Brands

Gen AI: Practical Solutions for Off-Prem Success

Moderator: Carl Orsbourn, Invisible Technologies
Deborah Matteliano, Amazon Web Services
Rich Faltot, Point B
Shiv Adhiappan, YUM! Brands

Building Your Digital Storefront, How to Drive Direct Orders

Moderator: Stefan Hertzberg, Canopy Venture Studios
Jo Lambert, Olo
Allen Beck, Costa Vida Fresh Mexican Grill
KC Fox, DoorDash

The Digital Trifecta: Marketing, Tech & Ops Aligning for Online Dominance

Moderator: Brett Spiegel, Checkmate
Jane McPherson, Penn Station East Coast Subs
Leon Davoyan, Daves Hot Chicken
Josh Halpern, Big Chicken

Is the Price Right? Navigating Value Wars in Turbulent Times

Moderator: Michael Lukianoff, Signal Flare AI
Robbie Earl, Virtual Dining Concepts
Bryan Batson, Lou Malnati’s
Alonso Castañeda, Savory Restaurant Fund

From Tradition to Tech: How Legacy Brands Embrace Digital for the Modern Guest

Moderator: Emilee Wentland, Franchise Times
Ahsan Jiva, Mellow Mushroom
Amy Barnett, Cracker Barrel
Katie Walker Rankin, Landry’s

Reputation Management, Navigating the Omnichannel Landscape

Moderator: Andy Freivogel, Science on Call

Avi Goren, Marqii
Brittany Mercer, Cowboy Chicken
Sam Stanovich, Big Chicken

Optimizing Delivery, Blending In-House and Third Party

Moderator: Kelly Grogan, Crumbs
Brandi Villarreal, Uber
Destiny Clark, Papa Johns International
Dino Northway, Portillo’s

Day Three

Best Practices for Delivery-First and Multi-Concept Hubs

Moderator: Peter Backman, theDelivery.World
Andrew Martino, gtk
Prashant Kumar Patel, Chef on Call
Máté Kun, Growth Kitchen

Around the Industry: Catering 101

Moderator: Ryan Palmer, Lathrop GPM
Chris Heffernan, dlivrd
Byron Duncan, New Catering Connections
Ashley Elzinga, Foodservice Packaging Institute
Jeremy Cantarow, ezCater
Nathan Torres, Olo

Catering Tech Uncoded

Moderator: Jenn Saunders-Haynes, Elizabeth Jewel Consulting
Eric Stepp, Bojangles
Pete Minich, Fresh City Kitchen
Ben Kim, Kfire
Ashley Reed, Taco Cabana