Michael Boyan 

Director of Digital Operations, Shake Shack

As the Director of Digital Operations, Michael leads digital demand management and execution, supports in-store operators on all of Shake Shack’s digital and delivery platforms and acts as a conduit for feedback from the field related to these platforms and products.

Michael joined the Shake Shack team in 2014 as an hourly manager at the River North Shack, Shake Shack’s first Chicago location. He worked his way up to General Manager over the course of five years before moving over to the home office team as Manager of Digital Operations. Prior to Shake Shack, Michael was General Manager at Tito’s Burritos and Wings in New Jersey.

Michael holds a BS in Hospitality and Tourism Management from the University of Massachusetts Amherst. He currently resides in Kingston, New York with his wife and dog, Buckley, and enjoys biking, brewing Kombucha and cheering on the Chicago Bulls.