Bento Founder Talks Candidly on Brutal Realities of Delivery
By Nicholas Upton Couple the tough economics of running a restaurant to the lofty goal of a 20 percent margin and then throw in the human capital of delivery on top, and it’s no wonder half of restaurants fail in the first two years. And even with all the clamor for...
Delivery Space could See Major M&A Activity in 2017
By Nick Upton Caviar’s late 2016 acquisition of Philadelphia food-delivery startup Main Line Delivery put an end cap on the M&A activities in the food-on-demand realm. And deals like it could make 2017 a banner year for M&A in the space. Caviar, which itself...
Finding the Goldilocks of delivery packaging
By Nicholas Upton We’ve all been there. You order delivery or carryout and eagerly open the bag to find not the beautiful restaurant presentation, but a soggy mess. If you’re on the receiving end, you don’t want a soggy mess, but even more important, no restaurant...
Trump Supporters Urge Grubhub Boycott after CEO Decries ‘Hateful Politics’
Grubhub is facing a surge of backlash on social media after CEO Matt Maloney issued a statement criticizing President-elect Donald Trump’s divisive campaign rhetoric. In a statement issued Thursday, Maloney wrote the following: While demeaning, insulting and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.