11 a.m.-7 p.m.

Food On Demand Conference Registration

12:30-7 p.m.

Food On Demand Showroom/Expo Hall Open
Networking Lounge sponsored by Apex

12:30 p.m.

Welcome General Session
Jared Pfeifer, Publisher, Food On Demand

The State of Food On Demand
Tom Kaiser, Editor, Food On Demand
Nicholas Upton, Technology Editor, Food On Demand

12:40-1 p.m.

Opening Keynote
Noah Glass, Founder & CEO, Olo

1-1:20 p.m.

Restaurant Keynote
Logan Hull, Director of Digital Experience & Managing Director of Robotics, Chipotle Mexican Grill

1:20-2:15 p.m.

Data & Insight in a Shifting Market
Moderator: Carl Orsbourn, COO, Learn.Delivery
Ariane Turley, Sr. Research Analyst, YipitData
Andrew Custage, Head of Analytics, Sense360 by Medallia

2:15-2:30 p.m.

Refreshment Break
Sponsored by Olo & Paytronix

2:30-3:30 p.m.

Ghost Kitchen Executive Roundtable
Moderator: Tom Kaiser, Editor, Food On Demand
Kristen Barnett, CEO, Hungry House
Michael Beacham, President of Kitchens, REEF Technology
Michael Montagano, President & CEO, Kitchen United
Ken Chong, Co-Founder & CEO, All Day Kitchens

3:30-4:30 p.m.

Monetizing Brand Loyalty
Moderator: Fred LeFranc, CEO, Results thru Strategy
Aaron Newton, Chief Product Officer, Thanx
Nabeel Alamgir, Founder & CEO, Lunchbox
Lori Stout, VP of Marketing, Punchh/PAR Technology Corp.
Charles Gray, Chief Revenue Officer, Paytronix

4:30-5:30 p.m.

Investing in the Future of Food
Moderator: Andrew Peskoe, Chairman, Golenbock
Mark Leavitt, Managing Partner, Enlightened Hospitality Investments
Julie Zucker, Chief Marketing Officer, Branded Strategic Hospitality
Buck Jordan, Co-Founder & CEO, Wavemaker Labs
Brita Rosenheim, Partner, Culterra Capital

5:30-7 p.m.

Networking Reception in the Food On Demand Showroom
Sponsored by Nextbite

8 a.m.-7 p.m.

Food On Demand Showroom/Expo Hall Open
Networking Lounge sponsored by Apex

8 a.m.

Networking Breakfast in Food On Demand Showroom
Sponsored by Indi

9-9:20 a.m.

Keynote
Kelly Seeman, Dir. Enterprise Partnerships, Uber Eats

9:30-10:20 a.m.
Breakout 1

Operations & Strategy: Big Questions for Big Brands
Moderator: Laura Michaels, Editor, Franchise Times
Scott Gladstone, SVP of Strategy & Innovation, Dine Brands Global
Kristen Hartman, President, Specialty Category, FOCUS Brands
Marty Hahnfeld, Chief Customer Officer, Olo
Jason Rusk, VP of Business Innovation, Red Robin

9:30-10:20 a.m.
Breakout 2

Case Studies from Independent Operators
Moderator: Hanson Li, CEO, Lazy Susan
Jason Morgan, CEO, Original ChopShop
Paul Saginaw, Founding Partner, Zingerman’s
Kim Bartmann, CEO, Bartmann Group
Charisse McGill, Owner & Producer, Lokal Artisan Foods 

10:20-10:30 a.m.

Refreshment Break
Sponsored by Olo & Paytronix

10:30-11:20 a.m.
Breakout 1

AI & Workforce Innovation
Moderator: Nicholas Upton, Technology Editor, Food On Demand
Jim Balis, Managing Director, Strategic Operations Group, CapitalSpring
Deborah Matteliano, Global Head for Restaurant Technology, Amazon Web Services
Dan Mosher, CRO, Presto

10:30-11:20 a.m.
Breakout 2

Packaging Up a Better Experience
Moderator: Ryan Palmer, Partner, Lathrop GPM
Monica Bowser, Corporate Marketing Manager, Genpak
Maia Tekle, Co-Founder, Head of Sales & Partnerships, Dispatch Goods
Rich Daniels, EVP Marketing, Anchor Packaging
Stephny Halstead, Director of Product Management, Sabert Corporation

11:30 a.m.-12:20 p.m.
Breakout 1

Promoting Your Brand on Third-Party Platforms
Moderator: Meredith Sandland, Managing Director, Delivering the Digital Restaurant
André Vener, Founding Partner, Dog Haus
Lara Hoyem, Chief Concept Officer, Nextbite
Jose Volio, Head of Growth, Otter
Drew Mitchell, Global Head of Advertising Sales, Uber Eats

11:30 a.m.-12:20 p.m.
Breakout 2

POS as an Open Ecosystem
Moderator: Nicholas Upton, Technology Editor, Food On Demand
Bryan Solar, GM of Restaurants, Block (Square)
David Adelman, Head of Business Development, Toast
Rajat Bhakhri, CEO, Incentivio
Alan Hickey, Co-Founder & Chief Commercial Officer, Vromo

12:30-1:30 p.m.

Networking Luncheon in Food On Demand Showroom
Sponsored by Virtual Dining Concepts

1:30-2:20 p.m.
Breakout 1

Delivering Consistency with Virtual Restaurants
Moderator: Tom Kaiser, Editor, Food On Demand
Alex Canter, CEO, Nextbite
Joey Simons, SVP Operations, C3
Aaron Noveshen, Founder/CEO, Starbird; Founder/Chairman, The Culinary Edge
Robert Earl, Co-Founder, Virtual Dining Concepts

1:30-2:20 p.m.
Breakout 2

Target & Retain Your Best Customers
Moderator: Beth Ewen, Sr. Editor, Franchise Times
Abhinav Kapur, Co-Founder & CEO, Bikky
Darien Bates, CTO, &pizza
Mike Vichich, VP & GM of Customer Engagement Products, Olo

2:30-3:20 p.m.
Breakout 1

New Options in Order Generation & Fulfillment
Moderator: Zack Oates, Founder & CEO, Ovation
Ghazi Atallah, COO, Club Feast
Jon Sewell, Chairman & Founder, Go LoCo
Jamie Marshall, COO, Snackpass
Ryan Michael, Sr. Director of Product, Slice

2:30-3:20 p.m.
Breakout 2

The Convergence of Grocery & On-Demand Convenience
Moderator: Liz Moskow, Futurist, Bread & Circus Future Food Advisory
Brady Smallwood, Senior Director, Kroger eCommerce
James Walker, Ultra-fast grocery expert
John Powell, Director of Delivery Partnerships & Strategy, 7-Eleven

3:20-3:30 p.m.

Refreshment Break
Sponsored by Olo & Paytronix

3:30-4:20 p.m.
Breakout 1

Diversifying the Major Delivery Platforms
Moderator: Tom Kaiser, Editor, Food On Demand
Yadavan Mahendraraj, Head of Merchant Strategy & Operations, Uber Eats
Kyle Goings, Director of Merchant Growth & New Verticals, Grubhub

3:30-4:20 p.m.
Breakout 2

Mastering Hybrid & Native Delivery
Moderator: Laura Michaels, Editor, Franchise Times
Alex Vasilkin, Co-Founder & CEO, Cartwheel
Dino Northway, Director of Off-Premise, Portillo’s
Justin Paris, Head of Delivery, Lyft
Sophia Budianto, GM of DoorDash Drive, DoorDash

4:30-5:20 p.m.
Breakout 1

Simplifying Your Omnichannel Operation
Moderator: Sam Stanovich, SVP, Big Chicken
John DiLoreto, President, Flipdish
Christopher Sebes, CEO, NovaDine
Zhong Xu, CEO, Deliverect
KC Fox, GM of Digital Ordering, DoorDash

4:30-5:20 p.m.
Breakout 2

Translating Data into Top Line Growth
Moderator: Niko Papademetriou, SVP Sales & Business Development, Qu
Brandy Blackwell
Chris Demery, Chief Technology Officer, Blaze Pizza
Doug Cook, SVP & CTO, Jack in the Box
Dawn Gillis, CTO, Freebirds World Burrito

5:30-7 p.m.

Networking Reception in the Food On Demand Showroom
Sponsored by Roadpilot

8-9 a.m.

Food On Demand Showroom/Expo Hall Open
Networking Lounge sponsored by Apex

8 a.m.

Networking Breakfast in Food On Demand Showroom
Sponsored by Indi

9-9:50 a.m.

Advancing Takeout Tech
Moderator: Scott Landers, Co-Founder, Figure 8 Logistics
Mike Wills, CEO, Apex Order Pickup Solutions
Jeff Baskin, Chief Business Officer, Flybuy by Radius Networks
Ed Gleich, Chief Innovation Officer, Little Caesars Pizza
Adam Herbert, Sr. Director of Campus Partnerships, Grubhub

9:50-10:40 a.m.

Building the Automated Restaurant
Moderator: Nicholas Upton, Technology Editor, Food On Demand
David Bloom, Chief Operating & Development Officer, Capriotti’s | Wing Zone
Mike Bell, CEO, Miso Robotics
Jim Collins, President, Perfect Company
Vipin Jain, Co-Founder & CEO, Blendid

10:40-11:30 a.m.

Micromobility & Last-Mile Delivery Vehicles
Moderator: Tom Kaiser, Editor, Food On Demand
Dan Gallery, President, Gallery Carts.Kiosks.Portables
Lisa Conibear, Global Commercial Director, Zoomo
Felipe Chávez Cortés, CEO & Co-Founder, Kiwibot

11:30 a.m.

Conference Closing Remarks
Tom Kaiser, Editor, Food On Demand
Nicholas Upton, Technology Editor, Food On Demand

11:45 a.m.

Conference Concludes