Outstanding Operator: gtk
From a visionary concept inspired by food trucks to a thriving delivery and takeout-focused model, gtk is making local waves with innovative menus, smart tech, and community focus.
Richtech Robotics Opens a Café With a Talking Humanoid Barista
In Las Vegas you can go to a coffee shop and a robot will greet you and make your drink. The future is here.
Outstanding Operator: Freddy’s Frozen Custard & Steakburgers
The brand’s blend of new-tech innovations and old-school customer service is paying off with rapid growth and close to a billion dollars in annual systemwide sales.
Big Chicken’s operational strategies, from menu tweaks to tech partnerships, fuel its rapid growth and adaptability in a shifting market.
This will help brands like Taco Bell, KFC, and Pizza Hut streamline operations by consolidating all tech into a one-stop shop management platform.
Wings Etc. Tackles the Super Bowl and Targets Off-Premises Growth
How did the brand prepare for the one-day sales explosion that was the Super Bowl? Carefully. And with the help of technology.
Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why
Not trying to be everything to everyone and focusing on what it excels at seems to have raised its ceiling. That and becoming a TikTok sensation.
How Restaurants Can Win the Super Bowl
Patrick Mahomes isn’t the only one looking to be a big winner on Sunday.
Profitability at Last? Global Delivery Platforms Path to Financial Sustainability
The long-awaited path to profitability for global delivery platforms may finally be emerging, as industry giants shift their focus from aggressive expansion to sustainable operations.
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
The monthly Food On Demand Podcast covers the latest news at the intersection of food, technology and mobility, plus interviews with industry experts and on-the-ground operators who are reinventing foodservice, retail and consumer convenience. Find us on Apple Podcasts and Spotify.
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