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Yum Brands Launches AI-Powered Platform to Centralize All Tech

By Bernadette Heier

This will help brands like Taco Bell, KFC, and Pizza Hut streamline operations by consolidating all tech into a one-stop shop management platform.

Outstanding Operator: Potbelly

By Adam Wahlberg

Potbelly rolled out tech innovations and off-premises strategies that are paying off big.

Wings Etc. Tackles the Super Bowl and Targets Off-Premises Growth

By Adam Wahlberg

How did the brand prepare for the one-day sales explosion that was the Super Bowl? Carefully. And with the help of technology.

Announcing the 2025 Outstanding Operator Winners

By Bernadette Heier

After combing through a wealth of nominations, our editorial team has selected 20 brands that are excelling in areas like off-premises operations and digital guest engagement.

Franchisors Lean On Loyalty to Leverage Customer Data and Drive Sales

By Emilee Wentland

Brands like Dunkin’, GoTo Foods, and Cilantro Taco Grill are using loyalty apps to boost customer engagement, personalize offers, and drive traffic—while giving consumers value in return.

California Pizza Kitchen Asks, ‘Do You Want Fries With That?’

By Adam Wahlberg

Its collaboration with virtual brand Man Vs. Fries is an unexpected zig from a brand known for its pizza zag. And it’s not done taking chances.

Starship and Topanga Launch Reusable Packaging for Robo-Deliveries at College

By Bernadette Heier

Through the ReusePass program, students can choose reusable containers for their food orders via the Starship app.

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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The monthly Food On Demand Podcast covers the latest news at the intersection of food, technology and mobility, plus interviews with industry experts and on-the-ground operators who are reinventing foodservice, retail and consumer convenience. Find us on Apple Podcasts and Spotify.

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Join us for year two of Off-Premises University as we create a new digital content series that you can view from your home or office.

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