by Adam Wahlberg | Mar 7, 2025 | Automation, News
Voice AI solutions for phone ordering aren’t exactly a new thing. Kea has been offering them since 2017. But back then it would take three to six months to get a voice-ordering interface up and running. Today it takes an hour. “It’s taken years of development effort...
by Adam Wahlberg | Mar 5, 2025 | News
The tariffs are here. Us with Canada, China, and Mexico, them with us. Will they create havoc for operators, who may need to absorb commodity cost increases? Maybe. Brizo FoodMetrics is helping operators move with the times. Brizo FoodMetrics gathers analytics from...
by Adam Wahlberg | Mar 4, 2025 | News, Outstanding Operators
Dave’s Hot Chicken is an Outstanding Operator. It is no mystery why Dave’s Hot Chicken is so attractive to private-equity firm Roark Capital, which announced last week its intentions to purchase it for roughly $1 billion. This is a franchise that in only its seventh...
by Adam Wahlberg | Feb 26, 2025 | News
Serve Robotics has gone bicoastal. Earlier this month Serve Robotics announced that its delivery robots are now scooting along sidewalks in the Miami Beach and Brickell neighborhoods, fulfilling orders from long-time partner Shake Shack and new local partner Mister O1...
by Adam Wahlberg | Feb 25, 2025 | News, Outstanding Operators
Food On Demand is recognizing The Grill at OnCue as an Outstanding Operator. Convenience stores with fresh food are no longer a step behind their step-cousins in the quick-service restaurant world. Take OnCue. It operates 75 C-stores in Oklahoma and Texas, with 35 of...