DoorDash Bets on Auto Parts Delivery, Uber Adds Major Retail Partners
DoorDash and Uber Eats, the two largest third-party food delivery platforms in the U.S., both announced partnerships outside of the food-and-beverage space June 24, showcasing different approaches to expanding their non-food delivery mix. DoorDash announced that its...
Carl’s Jr. Targets Jack in the Box with Loyalty Promotion
Editor’s Note: This article was revised June 24 to include statements from CKE Restaurants. Carl’s Jr. took aim at Jack in the Box with a loyalty reward that directly incentivizes guests to pass up the rival burger chain to receive a free limited-time...
Marco’s Pizza Breaks Ground on Project Dubbed ‘Performance Engine’ for Entire System
In the midst of a year with more than 80 restaurants targeted to open, Ohio-based Marco’s Pizza started construction on a 14,000-square-foot Operations Center of Excellence in downtown Orlando, Florida. The growing chain described the facility as an extension of the...
Implications of Pizza Hut Franchisee’s $100 Million Lawsuit Over Delivery System
A top-performing Pizza Hut franchisee filed a $100-million lawsuit against the brand last month, alleging the brand’s mandated rollout of an artificial-intelligence-powered delivery system tanked off-premises sales and eroded customer relationships. According to a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.