The Latest News
Olive Garden Delves into Plans for Uber Eats Rollout
After a long holdout against third-party delivery apps, Olive Garden signed a deal with Uber Eats last week. We take a deeper dive into the pasta hub’s new strategy.
Fooda Gets Bigger and Smaller With Foodsby Acquisition
Fooda builds out its workplace-food capabilities and expands to 50 cities.
DoorDash Now Helps Restaurants Create Custom Mobile Apps for Ordering
DoorDash introduced several new features, including support for restaurants to create their own mobile apps and an AI-powered call center to assist with ordering.
Global Food Delivery Giants Navigate Economic Disparities
A look at the global food delivery market, where population dynamics and economic output create vast opportunities and challenges.
Amazon Aims to Grow Grocery Delivery by Targeting Budget Shoppers
Amazon launched a private-label, cheap grocery line, going head-to-head with services like Instacart and value hubs like Walmart and Aldi.
Happy Cashier Survives an Internet Backlash. Can It Survive Kiosks?
Happy Cashier offers a way for operators to significantly reduce labor costs. But it requires outsourcing jobs overseas.
PizzaForno Brings the First Pizza Vending Machine To California
PizzaForno is making hot pizza available to Rancho Cordova consumers 24/7 and with no tipping required.
Grubhub Adds 60 More Campuses, Sees Avenue as Growth Driver
Despite a decline in overall order volume, one segment of Grubhub continues to see significant growth, all thanks to students.
Coco’s Hybrid Fleet of Food Delivery Robots Poised for Major Urban Rollout
Through partnership with Uber Eats, Coco’s robots are making deliveries for Los Angeles-area restaurants including Dog Haus.
DoorDash Tackles Delivery Fraud with New Updates
To address delivery fraud, DoorDash is requiring some customers to enter a PIN upon order retrieval.
KFC Tests New Tech in Orlando
KFC is using Orlando as ground zero for new digital innovations around its kiosks and drive-thru.
Hang Gives Consumers a Personalized Experience and Operators Their Names
Hang uses AI to customize offers and make loyalty fun.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Danny Meyer, Amir Hudda on Qu’s EHI Investment
For Qu CEO Amir Hudda, the recent funding from Danny Meyer’s EHI fund is transformative.
Research
Report Predicts Doubling of North American Delivery Market
A new market report from Research and Markets says the North American online food delivery market could more than double by 2028.
The Deliverers
Uber and Avride Are Bringing Delivery Robots and Autonomous Vehicles to City Streets
Austin residents will soon see delivery robots on their sidewalks.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Nuro Shifts Focus from Delivery Robots to Licensing its Autonomous Tech
Nuro is eyeing both delivery providers and ride-hailing services, as it states its technology has advanced to transport both goods and people.
