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Restaurants Use Customer Data to Deepen the Guest Experience

Restaurants Use Customer Data to Deepen the Guest Experience

by Laura Michaels | Jun 6, 2023 | News

The core customers at Dave’s Hot Chicken are “the 19- to 35-year-old pot-smokin’ dudes that live in their mother’s basement,” said James McGehee, the company’s finance chief. Dave’s has tailored its technology stack and deployment of customer data with that guest in...
Building the Right Tech Stack—FODC Panelists Share Advice

Building the Right Tech Stack—FODC Panelists Share Advice

by Beth Ewen | May 17, 2022 | News

Integration is the name of the game for point of sale or POS systems, as one restaurant client of Toast described via video at the Food On Demand Conference. “So prior to Toast we trialed another POS system for a year, but they didn’t have the same...

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