A Texas-based grocery retailer is launching a pilot program to test self-driving, autonomous grocery deliveries in San Antonio. The retailer, H-E-B, is taking baby steps to get started, using a single driverless van developed by Udelv, a California-based company that...
There’s a running conversation in the restaurant industry about delivery’s impact on margins, and now investment advisor Hedgeye Risk Management has crunched the numbers in a range of scenarios, including how much delivery impacts the total volume, as well as...
When a big brand jumps into delivery, there’s a big decision to make: Do you open the brand to every delivery provider possible to meet the delivery consumer everywhere or forge a deeper partnership with a single partner? For Dunkin’ Brands, the answer was a close...
As the VP of off-premise sales at Newk’s Eatery, Courtney Smith and her team are tasked with helping the 127-unit restaurant brand grow delivery and catering sales, while also helping franchisees make sense of a quickly morphing industry. Their work entails...
Incrementality, margins, cannibalization and the true impact of third-party delivery on a restaurant business can become to be tricky math really fast. And that math is essential to move from testing the waters of third-party delivery to learning to swim. So to get a...
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Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.