DoorDash recently released findings exploring how online grocery is making a big difference for SNAP (Supplemental Nutrition Assistance Program) recipients in the U.S.
According to a survey of over 2,400 SNAP recipients, 78 percent prefer using their benefits for grocery delivery instead of shopping in-store. The main reasons include difficulties with transportation (45 percent), busy work schedules (40 percent), and caregiving responsibilities (34 percent.) Notably, 1 in 8 respondents said they would skip grocery purchases altogether without the option of delivery.
The survey also highlights the convenience of online grocery shopping, with 93 percent of respondents appreciating the time saved for other activities. And grocery delivery appears to reduce the stigma associated with using SNAP benefits. While 61 percent of participants felt self-conscious about using their benefits in-store, 81 percent said that grocery delivery made them feel more comfortable.
“I do not drive because of my disability and public transportation in my city is challenging,” said one consumer. “I also got sick recently and my normal trip to the grocery store that often takes a lot of coordination, energy, and time got delayed.” Adding that this system with DoorDash has made life a lot easier.
DoorDash is now expanding its SNAP/EBT payment options with new merchants. This includes adding stores Cub, DashMart, Food Maxx, Giant Eagle and Save Mart, joining over 15,000 existing stores.
Since launching SNAP payments a year ago, more than 1.8 million users have linked their SNAP/EBT cards with their DoorDash accounts.
Earlier this year, Uber Eats too announced that users can use SNAP/EBT to order groceries through its app. The company also works with their largest U.S. grocery partner, Alberstons Companies, to transport food waste from their stores to food banks and nonprofits.
“Adding more ways for people who use SNAP to access the groceries they need, is breaking down barriers for thousands of people daily,” said Eric Mitchell, president of Alliance to End Hunger. “DoorDash’s research confirms what we’ve always known: that solutions like delivery reduce hunger, grow access, and eliminate stigma.”
