VP, Business Development, Touchpoint Restaurant Solutions
Chrissy Ouellette is a high-growth sales leader and hospitality tech expert dedicated to solving “”vendor fatigue”” for modern restaurant operators. Currently serving as the Vice President of Sales & Business Development at Touchpoint Restaurant Solutions, Chrissy specializes in dismantling the fragmented, 20-vendor tech stacks that drain restaurant margins and exhaust IT teams.
Throughout her career—including a pivotal role in scaling SpotOn from a $625M to a $4B valuation—Chrissy has focused on solving three critical industry pain points:
● Tech Stack Fragmentation: She helps brands move away from “”franken-tech”” by implementing single-codebase solutions that unify POS, CRM, and digital ordering, ensuring that data actually talks to itself.
● The Labor Gap: Recognizing that the post-pandemic labor market has fundamentally changed, she guides operators in using automation and loyalty-first platforms to do more with less, reducing the administrative burden on overextended staff.
● Marketing & IT Disconnect: Chrissy bridges the gap between creative vision and technical execution, ensuring that marketing teams have the data they need for guest engagement without creating a maintenance nightmare for IT.
A recognized voice in the industry and a Top 30 Women in Food honoree, Chrissy the co-founder of the Bite Sized and Bossy podcast, the podcast champions authenticity in sales and empowers women to take up space in the executive suite. Whether she’s auditing a brand’s “”tech debt”” or building scalable partnerships, Chrissy is on a mission to ensure that restaurant technology serves the hospitality experience, rather than distracting from it.
