Kea Introduces An AI Phone System That Can Be Set Up in One Hour
Voice AI solutions for phone ordering aren’t exactly a new thing. Kea has been offering them since 2017. But back then it would take three to six months to get a voice-ordering interface up and running. Today it takes an hour. “It’s taken years of development effort...
Brizo FoodMetrics Is Helping Operators Not Freak Out Over Tariffs
The tariffs are here. Us with Canada, China, and Mexico, them with us. Will they create havoc for operators, who may need to absorb commodity cost increases? Maybe. Brizo FoodMetrics is helping operators move with the times. Brizo FoodMetrics gathers analytics from...
Outstanding Operator: Dave’s Hot Chicken
Dave’s Hot Chicken is an Outstanding Operator. It is no mystery why Dave’s Hot Chicken is so attractive to private-equity firm Roark Capital, which announced last week its intentions to purchase it for roughly $1 billion. This is a franchise that in only its seventh...
Serve Robotics Brings Its Delivery Game to Miami
Serve Robotics has gone bicoastal. Earlier this month Serve Robotics announced that its delivery robots are now scooting along sidewalks in the Miami Beach and Brickell neighborhoods, fulfilling orders from long-time partner Shake Shack and new local partner Mister O1...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.