by Beth Ewen | Aug 11, 2020 | News
What is it like to run a restaurant reservations platform during a pandemic, Food on Demand Editor Tom Kaiser asked the founder of Tock to kick off today’s virtual FOD conference. “It took work that was interesting, and made it important,” replied...
by Beth Ewen | Aug 10, 2020 | News, Top Stories
Bastian Lehmann, CEO and co-founder of Postmates, was man of the hour as his keynote address kicked off the third annual Food on Demand Conference today, for the first time in all-virtual format. That’s because Uber is set to buy Postmates, which is a distant...
by Beth Ewen | May 29, 2019 | Research, Top Stories
The conveyor belt may be the neatest thing at Kitchen United’s first Illinois ghost kitchen within the River North neighborhood in Chicago. Restaurant operators place their packaged orders and they’re whisked away overhead to get to the waiting delivery drivers, and...
by Beth Ewen | May 3, 2019 | News, Research, Third-Party Delivery
After expressing its interest in ghost kitchens at large and Kitchen United’s upcoming Chicago location in specific, fast-growing hot dog franchise Dog Haus announced it will be one of a dozen brands testing the viability of a mobile-ordering and delivery-only...
by Beth Ewen | Apr 25, 2019 | Best Practices, Finance, Third-Party Delivery
Just a few weeks into a test of delivery for Wetzel’s Pretzels, new CEO Jennifer Schuler counts two surprises, in a good way. “We all know the average ticket for delivery is higher; ours has been significantly higher,” with the number of items per invoice about 75...