Operators Aim for Integration and Less Friction With New Loyalty Programs
Of the customers who visit Blaze Pizza’s 300 locations, just 15 percent use the brand’s loyalty program. Casey Terrell, Blaze Pizza vice president of marketing, admits it’s not the end-all, be-all answer. However, it is still an important and useful tool in driving...
Restaurant Operators Accelerate Digital Pace to Match Online, Off-Prem Orders
The digitization of restaurants continues to happen at a rapid rate, meaning restaurant leaders have to keep their heads on a swivel, or else get left behind. Christophe Poirier, chief concept officer for KFC’s spin-off Saucy, gave that sentiment Tuesday during a...
Value and Consistency Will Be Critical in 2025 With Potential Challenges in Store
The year ahead may be a challenging one for restaurants, as macroeconomic variables indicate less than promising forecasts. Victor Fernandez, chief insights officer at Black Box Intelligence, shared predictions with an audience at the 2025 Food on Demand Conference...
Qu Develops Smarter Kitchen as Restaurants Prioritize Tech Stacks
Editor’s Note: This article was originally published in Franchise Times, a sister publication to Food On Demand. While restaurants have enhanced their technology for front-of-house operations, leaders at digital developer Qu feel more needs to be done in the...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.