Brands Mixing Classic Service With Modern Experience to Win Customers
This article was originally published in Franchise Times, sister publication to Food On Demand. Restaurant brands may be employing a slew of strategies to boost sales, but Zaxbys Chief Operating Officer Sharlene Smith said the fundamentals can’t be lost in the...
White Castle Refreshes Century-Old Design With Modern Prototype
Slider-centric QSR White Castle took another step forward in its tech stack journey last month with the unveiling of a new digital-driven prototype. In mid-October, the 104-year-old concept announced the opening of its Castle of Tomorrow prototype. Located in its base...
Brand Leaders Share AI Insights With Software Developer Palona
A group of restaurant brand leaders were joined on stage at the recent Create Investment Summit in Nashville for an in-depth discussion on utilizing new AI technologies. The panel was led by Maria Zhang, CEO of Palona AI, who guided the conversation around how AI is...
Digital Customer Engagement is Critical to Modern Reputation Management
When it comes to how customers perceive restaurants, reputation starts with expectation. That’s the lesson learned by Avi Goren, who co-founded the digital hospitality software provider Marqii, which he is also CEO of. During a panel at the 2025 Food on Demand...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.