Restaurant Operators Turn to Training and Tech to Meet Cost Challenges
This article was originally published in Franchise Times, sister publication to Food On Demand. Restaurant and foodservice sales are projected to reach $1.55 trillion in 2026, a 4.8 percent increase from 2025. The forecast from the National Restaurant Association...
Alternate Delivery Platforms Find Success in Niche Spaces
Not all third-party delivery platforms need to be at the scale of the big players, but leaders of those less prominent companies in the space said the impact still has to be large. That was the message from a panel of representatives from the delivery industry at the...
Restaurant Industry Insiders Suggest a Focus on Problem-Solving Tech
Where DoorDash Labs was launched eight years ago, the mission was centered on multimodality. Harrison Shih, the senior director of the delivery company’s technological development division, said from the start, they saw potential to expand the way DoorDash could...
Brand Leaders Embracing Change, but Still Put Food First
Suzie Tsai is candid about the state of her brand’s tech stack. The CEO of Bonchon Korean Fried Chicken noted a recent meeting with a restaurant industry expert who bluntly told her the brand’s tech stack was bad, to which Tsai said, “I agree.” In her view, Tsai is OK...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.