Nearly 70 percent of quick-service restaurant sales nationwide take place in drive-thrus, and thanks to new technology, marketers see a way to connect with customers like never before. That was the conclusion in a report released by the Chief Marketing Officer...
The term generative artificial intelligence, or Gen AI, covers a lot of ground because of all the capabilities it provides to companies across many industries, including restaurants. To help break down what those capabilities are, and explain what Gen AI actually is,...
Delivery service from third-party providers is a convenient option for consumers and another revenue stream for restaurant operators. However, it’s also come with its set of challenges, including one that is financially impacting restaurants. Across the industry, 2.5...
Inflation may be causing some consumers to rethink ordering delivery, but the trends of using third-party applications to get food from restaurants isn’t in any decline. During a panel at last week’s Food on Demand Conference, Medallia Head of Research Insights Andrew...
Author and Principal at Deliver the Dish Carl Orsbourn describes a digital restaurant as being wherever the customer is. During a panel Thursday at the 2024 Food on Demand Conference, Orsbourn expanded on his statement, adding that it’s not just incorporating...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.