Atomic Wings Adds Drive-Thru Prototype
Editor’s note: This story was originally published by FOD’s sister publication, Franchise Times. When Zak Omar took over Atomic Wings in 2016, he brought with him years of experience as a quick-service restaurant operator with knowledge of the advantages...
Industry Insiders Say Brands Should Look Beyond Rewards for Loyalty Programs
Loyalty programs are a way to give recurring customers a reward for frequency, but industry experts believe they should go beyond discounts. During the Restaurant Finance & Development Conference on November 14, Kevin O’Connell, managing director of strategy and...
Looking to Scale, RobotLab Enters Franchise Space
With more than 10,000 robots deployed worldwide, RobotLab’s products can almost be everywhere at once, but the same can’t be said about its physical locations. To change that, the California-based robotics provider has launched a franchise system, meant to give more...
Delivery Apps Help Papa John’s, Zaxby’s Meet Customers Where They Are
When it comes to partnering with third-party delivery platforms, Papa John’s was ahead of the curve. That’s according to Nancy Combs, Papa John’s international digital vice president, who during a panel at the Food On Demand Conference said the brand “embraced...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.