How Franklin Junction is Redefining Ghost Kitchens Amidst Industry Challenges
Ghost kitchens flourished during the pandemic as they capitalized on the increased demand for doorstep delivery when restaurants had to shutter dining rooms. Major national chains such as Wendy’s, Burger King, Popeyes, and Chick-fil-A enthusiastically embraced the...
Voice AI Steals the Spotlight at National Restaurant Association Show
As I wandered through the technology-packed aisles of the National Restaurant Association food show last weekend, one standout star stole the spotlight among hundreds of vendors: sleek display screens sporting AI-powered voice ordering. Amid rising labor costs and...
Wendy’s Dynamic Pricing Controversy Sparks Industry Shift Towards Menu Optimization
The uproar Wendy’s faced regarding its alleged intention to introduce surge pricing at hundreds of its fast-food restaurants could have spelled doom for dynamic pricing startups like Juicer. However, rather than causing setbacks, the controversy surrounding...
Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps
The traditional ghost kitchen model is blowing up. Formerly a pioneer in the industry, Kitchen United no longer operates physical storefronts. Operational challenges have plagued food trailers operated by Reef Technology, whose presence in the US has diminished...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.