Building the Drone Infrastructure Necessary for Scale
Before drones are flying around our burritos, prescriptions and maybe giving us a quote on roof repair, we’re going to need some infrastructure to enable this transformation. Even though the Federal Aviation Administration is going to take some time to allow drone...
Grubhub, Cartken to Expand Robot Campus Delivery
After a successful test of a robotic delivery partnership at Ohio State University, third-party delivery operator Grubhub and robotic delivery startup Cartken are ready to expand to campuses across the country. Grubhub, which is already partnered with more than 250...
Staffing Challenges, Better Tech Drives Voice AI Surge
You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI...
Dexai ‘Robotic Sous Chef’ Scaling Up with Flexible Robotics
A robotic food-assembly robot from Dexai is looking for some new kitchens with flexibility as a key focus. Essentially, the robot dubbed Alfred is a food safe-certified robotic arm on a cart. It can sit in front of a row of hotel pans of ingredients, and uses...
Why Off-Premises Reconciliation is Suddenly Such a Big Deal
Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.