by Adam Wahlberg | Aug 6, 2024 | Automation, News, Top Stories
There is this perception in pop culture that we all want to interact with robots. Maybe it stems from R2-D2 in Star Wars. That was an adorable robot. Don’t we all want to hang out with an android bestie? No. Not really. If one comes to drop off your restaurant order,...
by Nancy Luna | Jul 22, 2024 | Automation, News
When it comes to robotics in the restaurant industry, early innovation focused-on food delivery and robot food runners. But lately, delivery robots and drones have taken a back seat as restaurants turn to back of the house automation to save on labor costs. Indie...
by Nancy Luna | Jul 10, 2024 | Automation, News, Top Stories
CaliExpress by Flippy bills itself as the world’s first fully autonomous restaurant. The fast-food restaurant, operated by Miso Robotics in Pasadena, California, is an hour’s drive from my home, so I set out after the July 4 holiday to check out the pop-up eatery. At...
by Matthew Liedke | Jul 3, 2024 | Automation, News
Nearly 70 percent of quick-service restaurant sales nationwide take place in drive-thrus, and thanks to new technology, marketers see a way to connect with customers like never before. That was the conclusion in a report released by the Chief Marketing Officer...
by Bernadette Heier | Jun 18, 2024 | Automation, News
While news of restaurants adopting voice AI in drive-thrus continues to circulate, fast food giant McDonald’s is pulling the plug—for now. The chain informed franchisees in an email that it would shut off the technology in more than 100 locations by the end of July. ...
by Nancy Luna | Jun 10, 2024 | Automation, News
California’s new $20 minimum wage for fast food workers is spurring the adoption of restaurant automation tools, from kiosks to drive-thru voice bots. Kiosks are especially having a moment in the state as quick-service chains look for ways to increase revenue and...