From Nibble to Praze, Dlivrd Expands Its Catering Tech Ecosystem
Dlivrd is stretching its roots in catering logistics, building what CEO and Founder Chris Heffernan calls “a moat around the customer” through a series of acquisitions, product launches, and international expansion. “It’s been kind of a whirlwind few weeks, but all of...
DoorDash CEO Tony Xu Unveils Delivery Robot and SmartScale
At the Dash Forward event at DoorDash’s headquarters in San Francisco, CEO and Co-founder Tony Xu pulled back the curtain on a new wave of tech, from robots to a redesigned app aimed at making delivery smarter, faster, and more personalized. “Our approach in each of...
Chick-fil-A To Open New Beverage Hub
Chick-fil-A is branching out from its chicken sandwiches and waffle fries with plans to debut a new beverage-focused concept. Dubbed Daybright, the standalone drink shop will open in Georgia later this fall. Unlike a typical Chick-fil-A restaurant, Daybright won’t...
Red Lobster Rolls Out AI-Powered Phone Ordering
Red Lobster is rolling out an AI-powered phone ordering agent to support its team members. Leveraging SoundHound, the seafood chain can now ensure that every phone call across locations is answered. The system can handle multiple calls simultaneously, place orders,...
Chick-fil-A Opens Within Boston CloudKitchen to Support Delivery Orders
Chick-fil-A is making it even easier for Boston to get their chicken fix. The chain recently opened a delivery-only kitchen out of the CloudKitchens space in Roxbury’s Newmarket Foodhub. Translation: no dining room or drive-thru, just a spot dedicated to fulfilling...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.