Could Voice AI Be Your Most Effective Drive-Thru Cashier?
Andrew Charles, a senior restaurant analyst at TD Cowen, has seen the future of drive-thru. Rather, he’s heard it. “Voice AI is showing a check lift where it is being used today,” he told the audience at the Restaurant Finance & Development Conference. “The reason...
Wonder Acquires Grubhub for $650 Million
Wonder, the food hall and delivery startup founded by Marc Lore acquired Grubhub for $650 million. The deal, expected to close in the first quarter of 2025, includes $500 million in senior notes and $150 million in cash. Wonder also announced an additional $250...
Texas Roadhouse Looks To Chick-fil-A For Reconciliation Insights
Kelsey Davis, a corporate systems analyst with Texas Roadhouse, believes in constant learning. And when it comes to her brand’s emerging third-party delivery business, and resulting reconciliation needs, she wanted to learn from Chick-fil-A, she told the audience at...
Fast-Casual Brands Should Be Ready to Adapt, Say Qdoba, Portillo’s Executives
This article originally appeared in Franchise Times, a sibling publication to Food On Demand. Rash decisions are often ill-advised, but restaurant brands should be ready to make quick adjustments as trends change. It’s something fast-casual brands Portillo’s and Qdoba...
Applebee’s and IHOP Open First Duel-Branded Location in U.S.
Applebee’s and IHOP are teaming up to open their first-ever dual-branded restaurant in the U.S., combining the two concepts under one roof. It’s set to open in Seguin, Texas, a suburb of San Antonio, in the first quarter of 2025. Dine Brands (the parent company) is...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.