latest posts

DoorDash Unveils New Low-Rate Student DashPass

By Nicholas Upton | April 14, 2022

DoorDash announced a new program for college students and a “flamin’ hot” incentive to get more memberships. Under the newly announced plan, college students would be able to get all the same perks as the full price DashPass for a rate of $4.99 per month ($48 annually) instead of the typical $9.99 per month ($96 annually). Students under the DashPass would get free delivery on eligible orders with a minimum price floor and 5 percent back in the form of DoorDash credits on pickup orders. Students would also get exclusive […]

New Survey Examines Regional Restaurant Preferences

By Nicholas Upton | April 6, 2022

In a recent survey, consumers showed their varying preferences for how they utilize restaurants, delivery and digital ordering. The survey, from data and analytics firm PYMNTS, with Paytronix as a surveying partner, asked more than 1,100 consumers across the country what they ordered, how they ordered and what their priorities were in food and dining. Part of an ongoing series titled “Digital Divide,” the survey found some interesting differences across the country. The insights may provide some directional suggestions for restaurants trying to enhance their ongoing digital strategies. There were […]

Thanx to Acquire Marketing Automator ZeroStorefront

By Nicholas Upton | April 6, 2022

There is more consolidation in the restaurant marketing sector as Thanx announces plans to acquire restaurant-focused marketing automation platform ZeroStorefront. Thanx, a marketing and loyalty firm focused on restaurants, said the acquisition would bring more data insights and intelligence to the company, and more efficiency to partners. “The ZeroStorefront team has been innovators in consolidating customer data and driving business intelligence that directly produces revenue growth and cost savings for restaurants; we can’t wait to see the outcomes they can drive at a larger scale,” said Thanx founder and CEO […]

Are Ghost Kitchens a ‘Springboard’ to Restaurant Ownership?

By Arthur Robert | March 31, 2022

Some aspiring restaurant owners are using ghost kitchens as a way to test their menus and build up a customer base before committing to a brick and mortar location.

Paytronix Sees Digital Guest Experience Extending Beyond Restaurants

By Tom Kaiser | March 31, 2022

It’s getting easier to picture the next generation of dining as tech providers are bringing new features to loyalty and customer engagement.

Reef Cheers Renewal of Miami Policy for Mobile Units

By Tom Kaiser | March 31, 2022

Miami renewed an ordinance regulating app-based delivery and virtual restaurants, which Reef hopes will serve as a framework for other cities.

Uber, BP Form Global Convenience Partnership

By Tom Kaiser | March 31, 2022

Uber CEO Dara Khosrowshahi announced its first global convenience store delivery partnership with BP.

Instacart Slashes Valuation with Employees Top of Mind

By Nicholas Upton | March 31, 2022

Instacart made some finance news when it voluntarily slashed its valuation by almost 40 percent, from nearly $40 billion to $24 billion. That seems quite bad at first blush, but the valuation dip offers a window into the mismatch between venture capital valuations and real-world numbers in the context of an ugly market phase for tech stocks. In short, it’s great news for Instacart employees and potential hires, according to Instacart. In a public statement, a company spokesperson explained why it cut its own valuation with employees in mind. We […]

SJW Robotics Co-Founder ‘Everything I Know is Wrong’

By Nicholas Upton | March 30, 2022

There are plenty of adages that remind us what we know today may not apply tomorrow. That’s true in restaurant technology and especially restaurant robotics, as SJW founder and CEO Nipun Sharma has learned. Before becoming an investor and mentor, his whole career was in restaurants, with a special proclivity for operating steakhouses and fine dining. When he started working on a new project with automation in mind, he found a lot of action, but not exactly what he wanted or what was promising but very early stage. He found […]

Lunchbox Moves into Digital Restaurant Passports, VR Virtual Restaurants

By Tom Kaiser | March 24, 2022

Nabeel Alamgir is diversifying Lunchbox far beyond its roots of online ordering, integrations and marketing.