The kiosk is coming for the drive-thru, too, under a new partnership between Delphi Display Systems and Paerpay. Delphi, a provider of hardware for the quick-service industry, and Paerpay, a mobile payments provider, connected the dots (and their technology stacks) to speed up drive-thru lines. In locations using both platforms, customers can simply point their phone at a QR code in line, confirm their payment via various platforms from Apple Pay to credit card, grab their food and go. Paerpay Chief Revenue Officer Rolf Gehrung, said the integration speeds things […]
ClusterTruck co-founder Chris Baggott and restaurant executive Meredith Sandland have launched Empower Delivery, a new company enabling restaurants to “profitably and sustainably” service off-premises demand.
In what seems to be the first kitchen automation test of its kind for Domino’s, the QSR pizza leader has installed an automated pizza prep device from Picnic Works. “After many months of laying the groundwork for a robust and fruitful partnership, we’re thrilled to continue applying our award-winning food automation experience to help Domino’s further explore the benefits of automation,” said Picnic CEO Clayton Wood. Picnic Works was founded in 2016, and has steadily been working to build the perfect pizza assembly device for high-volume pizza. (We got to […]
Thanx and Ovation formed a new partnership to bridge the gap between loyalty and guest feedback. Early users say the combination allows them to get closer to their customers. The two companies are now integrated, so when a customer leaves feedback with a restaurant in a first-party or third-party channel like DoorDash, the operator can respond and market to said customer. Then, if a customer leaves a nice review, Ovation, a platform best known for guest feedback, can spot it. From there, the operator can connect via Thanx, a platform […]
Slice wants every independent pizza operator to know that it’s not just another online ordering service.
DoorDash is launching a new initiative to encourage customers to purchase more local goods.
A new organization called The Virtual Restaurant Association (VRA) has sprung up with a goal of protecting consumers, drivers and restaurants.
A prominent law firm suggests restaurants should start planning ahead for possible bans of delivery and takeout packaging containing “forever chemicals” commonly known as PFAS. Scientifically known as polyfluoroalkyl substances and informally called forever chemicals, these substances don’t degrade in the environment and have been receiving increasing attention from legislators and environmental groups. That has led some government bodies to consider banning their use in foodservice applications. In an educational webinar and across a deep collection of resources on its site, Lathrop GPM provided some good insight into what’s going […]
Reusable restaurant packaging startup DeliverZero is on the cusp of some notable changes in its business model that will play on consumers who are very enthusiastic about getting food delivered in reusable packaging. Today, the company has two basic models and about 200 restaurant partners in New York City and Colorado. In the first model, a restaurant puts food in reusable containers and washes them in their dishwasher upon return; though customers can also drop containers off at any point in the DelierZero network. With the second model, DeliverZero picks […]
Cartwheel and Omnicart completed an integration to bring driver management logistics tools into Omnicart’s delivery operating system. Cartwheel announced the integration as part of a string of new connections for the platform that allows for hybrid and self-delivery. As Food On Demand previously covered, the company has recently connected with Square, ChowNow, Nash, RMDA, and deepened its connection with Olo. Co-founder and CEO Alex Vasilkin said it was a continuation of the company’s collaboration with best-in-class partners across the industry. “Cartwheel got its start as a courier company, and we […]
