“If tech is not going to give you at least three times back, don’t do it. Just hard stop, don’t do it,” advised Square’s Bryan Solar, right, on a Food On Demand Conference panel.
For the first time, this year’s Food On Demand Conference included a panel of high-profile restaurant tech investors who opened their playbooks.
The third-party networks continue to evolve, expanding into new verticals as growth continues. Two third-party leaders talked with Editor Tom Kaiser during the 2022 Food On Demand Conference, touching on some of the big trends in a panel discussion titled Diversifying the Major Delivery Platforms. Yadavan Mahendraraj, head of merchant operations and strategy at Uber Eats, and Kyle Goings, director of merchant growth and new verticals at Grubhub, shared some key insights, starting with the push into grocery. While Mahendraraj said picking a favorite category is like choosing a favorite […]
Cardfree, the digital services and digital ordering provider, announced a new tool to digitize multiple parts of the hotel experience. Dubbed Cardfree Concierge, the “all-in-one platform” brings all manner of ordering, payments and loyalty functionality to hotels. It also leans on functionality like geofencing to help hotel staff efficiently find digital-ordering guests. Finally, it allows guests to order in-room dining without a separate app or utilizing third-party options directly. CEO John Squire said as hotels bounce back with potentially overwhelming demand, once high-touch services are getting high-tech solutions. “Historically, hotels […]
A mode of menu and brand innovation that gained traction during the coronavirus pandemic has since become big business for restaurants and companies that create and license concepts that don’t have brick-and-mortar counterparts.
With so much information at their fingertips, CTOs at Blaze Pizza, Jack in the Box and Freebirds World Burritos agreed they need to first understand what data matters to operators.
The concept of an ice cream shop on wheels dates back to the Great Depression, but Robomart is bringing it into the modern era through a partnership with Unilever.
The Restaurant Marketing and Delivery Association launched LocalDelivery, a marketplace app connecting consumers with local restaurants delivered exclusively by local delivery providers.
Executives at Red Robin, Dine Brands, Focus Brands and Olo answered questions about digital strategy posed by Franchise Times’ Laura Michaels, left. How do Focus Brands, Dine Brands and Red Robin determine which delivery and off-premises initiatives they’ll pursue? That was the question posed by Franchise Times Editor-in-Chief Laura Michaels to kick off an operations and strategy panel featuring big brands at the Food On Demand Conference yesterday. “It’s a tough question. Everything starts with a pain point, and we have a lot of pain points at the moment with […]
Kelly Seeman, right, discussed Uber Eats’ dual strategy to deliver people and things on Day Two of the Food On Demand Conference. Editor Tom Kaiser asked the questions. At his feet is a margarita cocktail kit Seeman had delivered on stage to celebrate Cinco De Mayo. An enthusiastic Uber Eats team was on hand first thing this morning to “whoo-hoo” their boss, Kelly Seeman, director of enterprise partnerships and keynote speaker at the Food On Demand Conference. Topic one was the “Uber Don’t Eats” funny and popular ad campaign unveiled […]
