latest posts

Beyond Reservations, Wisely Focuses on Lifetime Loyalty

By Tom Kaiser | June 10, 2021

Wisely is a waitlist platform that helps restaurants unlock customer lifetime value, which helps CFOs make tough decisions as the industry faces increased competition and strained financial resources.

Skipping the Mortar Model, Star Naidu Opens Khana Americana Ghost Kitchen

By Emili Raeder | June 10, 2021

At first glance, it might appear Star Naidu is launching her Khana Americana restaurant backwards. The first-time restaurateur skipped the brick-and-mortar model and started her Indian-American concept as a ghost kitchen in Atlanta.

Acquiring Dragontail, Yum Brands Nabs Order Management, Delivery Tech

By Emili Raeder | June 10, 2021

Yum Brands is acquiring Dragontail Systems, a provider of high-tech kitchen equipment to help restaurants manage kitchen flow, control food quality, and seamlessly control the delivery process.

Rich Products Partners with Nextbite on VR Pilot

By Tom Kaiser | June 10, 2021

Rich Products Corporation, a privately held multinational food products brand based in Buffalo, New York, partnered with Nextbite to launch a trio of virtual restaurant brands.

Grubhub Responds to Multiple Merger Lawsuits

By Nicholas Upton | June 9, 2021

A year after entering a merger plan with Just Eat Takewaway.com, Grubhub is defending itself against a handful of shareholder lawsuits. In all, 14 lawsuits have hit the courts alleging various issues in the merger agreement. One suit alleges the company violated key Securities Exchange Commission (SEC) guidelines, another alleges the sale process was flawed or key information was missing and that key stakeholders have a vested financial interest in pushing the sale through. In a suit alleging the latter, plaintiffs said Grubhub founder and CEO Matt Maloney and other […]

3 Top Items for your Virtual Startup Checklist

By Nicholas Upton | June 9, 2021

Starting a virtual concept can be somewhat daunting. Especially as the restaurant industry reopens, it’s yet another complex thing to worry about along with everything else. Three savvy virtual restaurant experts offered three key things to think about, as they shared during a Food On Demand virtual event titled Building Success with Ghost Kitchens & Virtual Restaurants. In a panel exploring what to think through when starting up a virtual concept, restauranteur and consultant Alistair Levine, Kitchen United Chief Business Officer Atul Sood and Flipdish North America President John DiLoreto […]

Food Rocket Bets Faster Groceries Can Topple Instacart, Amazon Fresh

By Tom Kaiser | June 3, 2021

Startups like Food Rocket, which delivers bags of locally influenced groceries in just 10 minutes, have begun attracting investors in a bid to muscle past Instacart, Amazon and established grocers.

U.K-Based Camile Thai Uses Ghost Kitchens for U.S. Expansion

By Emili Raeder | June 3, 2021

Dublin-based Camile Thai is entering the United States exclusively through Kitchen United ghost kitchen facilities, before building any brick-and-mortar locations.

DoorDash Appoints a Chief Restaurant Advisor

By Tom Kaiser | June 3, 2021

Continuing its efforts to engage in open conversations with restaurant partners, DoorDash has appointed Stephanie Izard, chef and owner of Girl and the Goat, as its first chief restaurant advisor.

A Drawer, A Shelf and a Virtual Ramen Restaurant

By Nicholas Upton | June 3, 2021

Even as the restaurant world reopens, consumers are sticking with their higher portion of delivery. That’s what keeps Park Tavern Executive Chef Colin Kohl boiling a big pot of water all day for delivery-only ramen even as the patio outside is “just bananas.” Kohl joined Park Tavern, a restaurant, bar and bowling alley in St. Louis Park, Minnesota, in the middle of 2020 just before the second shutdown. He came into an operation open to evolution, and ended up changing a lot of the recipes. The menu is now mostly […]