latest posts

Grubhub Leans Into First-Party Ordering With Sauce Partnership

By Hans Lammeman | October 14, 2026

The new venture makes Sauce’s customer-facing ordering and data tools available to Grubhub merchants.

Inside Shipt’s AI Push

By Hans Lammeman | October 14, 2026

The grocery- and retail-focused 3PD platform introduced an AI shopping assistant and data-driven bundles to streamline the ordering experience. 

Poll of the Week October 8, 2026

By Allison Olson | October 7, 2026

Related posts: Delivery Providers Roll Out Restaurant Relief Big Delivery Providers Bristle at Minimum Wage for NYC Delivery Workers Restaurant Analysts React to COVID-19 Closures Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency

Walmart and Wing Add Seattle and Denver to 2027 Expansion Plans

By Hans Lammeman | October 7, 2026

Drone delivery platform Wing adds Denver and Seattle to the list of metro areas set to receive autonomous aerial delivery in 2027 through a partnership with Walmart.

Uber’s $2.3B ezCater Deal Continues Delivery Platforms’ Catering Push

By Hans Lammeman | October 7, 2026

Uber agrees to buy third-party catering platform ezCater amid broad corporate catering momentum. 

Jack in the Box Rolls Out Workforce Tech as Labor Costs Climb

By Hans Lammeman | October 6, 2026

The California-based chain implemented workforce management platform Harri across more than 2,100 restaurants in five months following recent labor cost increases.

Second-Party Ordering: Lessons from Around the World

By Peter Backman | October 6, 2026

On October 20, Olo will launch its own consumer app with a “second-party” approach. Is the model new? Versions of it have been running for several years in Asia, Europe and Australasia, and among independent restaurants in the U.S.

Off-Prem-Focused AI Agent Startup Raises $4M

By Hans Lammeman | October 6, 2026

Kutlerri.ai to roll out catering sales agents and other AI assistants following a $4 million funding round.

Cava Executives Celebrate 500th Location—and They’re Already Eyeing the 1,000th

By Hans Lammeman | October 1, 2026

Cava’s chief development officer and co-founder share tech stack strategy amid national growth effort.

McDonald’s Plans to Spend $8.5B to Accelerate Franchisee Restaurant Modernization.

By Andy Tellijohn | October 1, 2026

McDonald’s is pledging to spend $8.5 billion through 2036 to help its franchisees accelerate restaurant modernization, technology deployment and operational improvements.