latest posts

Popeyes Bets on Biscuits for CPG Push

By Hans Lammeman | May 26, 2026

Popeyes rolled out an at-home biscuit mix May 26, using an iconic menu item to expand the brand’s emerging CPG lineup.

Industry-Shaping Trends from the 2026 NRA Show

By Hans Lammeman | May 21, 2026

Beverages driving revenue, the rising importance of the post-ability of menu items and consumers’ shifting approach to value meals — these were a few of the trends shaping discussion at the 2026 National Restaurant Association Show in Chicago last weekend.

Restaurants Use Menu Intelligence to Shape Loyalty, Discovery and Personalization

By Bernadette Heier | May 21, 2026

From allergen filters to AI-powered recommendations, restaurants are using menu intelligence to better understand and serve guests.

Poll of the Week May 21, 2026

By Allison Olson | May 20, 2026

Related posts: Delivery Providers Roll Out Restaurant Relief Big Delivery Providers Bristle at Minimum Wage for NYC Delivery Workers Restaurant Analysts React to COVID-19 Closures Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency

Rising Gas Prices Drain Delivery Driver Take-Home Pay

By Hans Lammeman | May 20, 2026

The 2026 Gas Report, from Gridwise Analytics, finds gas prices have outpaced 3PD fuel relief incentives, resulting in lower net earnings. 

DoorDash Trends Report Highlights AI’s Growing Role in Restaurant Discovery

By Bernadette Heier | May 20, 2026

Consumers are increasingly turning to AI tools like ChatGPT and Google Gemini to decide where to eat, according to DoorDash’s new 2026 Restaurant Industry Trends Report.

Restaurant Industry Experts Weigh in on Dynamic Pricing

By Hans Lammeman | May 20, 2026

As the rapid advancement of AI collides with consumer trends demanding price transparency, industry experts share their their perspectives on dynamic pricing.

Alternate Delivery Platforms Find Success in Niche Spaces

By Matthew Liedke | May 20, 2026

Beyond the biggest delivery apps, smaller platforms are carving out market share through niche audiences, local focus and specialized operations.

Catering Leaders Stress SOPs, 3PD Approaches as Key to Scaling

By Hans Lammeman | May 19, 2026

Scaling a catering program is no simple task for an operation; it requires consistency across channels, accountability built into the store and brand levels, simple yet thorough standard operating procedures, and an appropriately dense tech stack designed to adapt.  While that list only scratches the surface of a catering program manager’s responsibilities, the return on investment is well worth the effort for brands that can successfully tap into catering.  Wendy Ruebel-Ewers, a restaurant industry consultant whose resume is lined with roles leading catering and off-premises operations for enterprise brands, dove […]

DoorDash, Google Bet on AI to Shape the Future of Dining

By Hans Lammeman | May 13, 2026

From software that automatically professionalizes menu item photos to tools that capture the emerging trend of agentic ordering, Google and DoorDash tech leaders say artificial intelligence offers real-world solutions for restaurant operators.