DoorDash Partners with Ibotta to Bring Personalized Discounts to Consumers
DoorDash consumers can expect to see more personalized promotions on the platform. The third-party delivery giant has partnered with Ibotta, North America’s largest digital promotions network. This will bring Ibotta’s extensive catalog of digital promotions and...
UrbanPiper Completes Ordermark Integration and Aims for U.S. Growth
After India-based restaurant technology firm UrbanPiper acquired similar American company Ordermark in June 2023, it had its first foothold into the U.S. market. This was big. But the company knew not to rush things. Before it did anything else, it went on a listening...
DoorDash Delivers Grant To Organic Soup Kitchen in Santa Barbara
When it comes to playing a role in eradicating food insecurity, DoorDash is doing more than walking the talk: through its non-profit arm Project DASH, it’s often driving the discussion, most recently with a $2,500 Project Dash Impact Grant to Organic Soup Kitchen in...
CFOs Marvel at Strength of Third-Party Delivery
When Robert Linder, CFO of Lazy Dog Restaurant & Bar, a casual-dining chain that operates 52 restaurants in eight states, was asked about his brand’s off-premises performance for 2024 at the recent Restaurant Finance & Development Conference, he expressed...
Par Technology Acquires Delaget to Enhance Operational Insights
Point-of-sale provider PAR Technology has paid $132 million to acquire Delaget, a restaurant analytics platform. The deal, which closed on December 31, 2024, marks a significant step in PAR’s efforts to expand its service offerings to restaurant operators. Founded in...
KFC’s Digital Twin ‘Saucy’ Aims to Capture Gen Z
KFC has debuted its first-ever spin-off concept, dubbed “Saucy.” A modern shift from traditional KFC hubs, the concept aims to attract a younger consumer base. It debuted just before the holidays, in Orlando, Florida, on Dec. 23. The core concept centers around...
A Grubhub Survey Confirms Americans Are Crazy for Chicken
Everyone has heard the joke about a food tasting like chicken. But according to Grubhub’s annual 2024 Delivered Trend Report, the joke is on us as nearly 40 percent of its restaurant orders this year did taste like chicken, because they were chicken. Poultry dishes...
Super-apps vs. Pure Players: The Strategic Evolution of Global Delivery Platforms
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The global delivery...
The Catering Journey: An Opportunity for Significant Growth
Contributing writer Jim Rand is a seasoned hospitality professional with decades of experience scaling catering operations for major brands. In this four-part series, he shares key insights to help restaurant operators tap into the catering channel for growth. ...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.