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McDonald’s Pulls Plug on AI Ordering in Drive-Thru

McDonald’s Pulls Plug on AI Ordering in Drive-Thru

by Bernadette Heier | Jun 18, 2024 | Automation, News

While news of restaurants adopting voice AI in drive-thrus continues to circulate, fast food giant McDonald’s is pulling the plug—for now. The chain informed franchisees in an email that it would shut off the technology in more than 100 locations by the end of July. ...
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